About The Position

The Medical Assistant, LPN or RN - Relief on Call position involves providing quality nursing care to clients in accordance with established agency and program guidelines. The role includes performing initial and ongoing health assessments, assessing patient integrated healthcare needs, and identifying any barriers to accessing care. The individual will assess situations and use sound judgment in applying medical or emergency intervention techniques, properly administer medication, document results, and take vital signs on clients. Monitoring patients for changes in health status after medication changes or any assessed decline in function is also a key responsibility. The position requires monitoring lifestyle factors affecting health and assisting clients with goal setting to achieve behavioral change, as well as providing client education specific to client age and condition. Effective communication with clients, peers, professionals, and community agencies regarding client needs is essential. The role also involves arranging medical appointments, making referrals, coordinating with community medical providers, and handling verbal and/or physically abusive clients using de-escalation techniques. Timely and accurate documentation of client care in the agency's EMR is required, along with confirming client payer sources and obtaining authorizations when necessary.

Requirements

  • Registered Nurse or Licensed Practical Nurse in the State of Florida, or Certified Medical Assistant.
  • Experience with healthcare delivery in primary care, mental health and/or substance abuse preferred.
  • Current BLS Certification or CPR Certification as required by program.
  • Knowledgeable and demonstrate competency in current principles and practices of healthcare delivery in diverse populations to include mental health and substance abuse.
  • Knowledgeable and demonstrate competency in computer skills including Emergency Medical Records.
  • Ability to develop a collaborative therapeutic alliance with individuals and/or family members served and other members of the integrated healthcare team.
  • Ability to communicate effectively both verbally and in writing.

Responsibilities

  • Provides quality nursing care to clients in accordance with established agency and program guidelines.
  • Performs initial and ongoing health assessments, assesses patient integrated healthcare needs, and identifies any barriers to accessing care.
  • Assesses situations and uses sound judgment in applying medical or emergency intervention techniques.
  • Properly administers medication; documents results; takes vital signs on clients.
  • Monitors patients for changes in health status after medication change, change in key health indicators, hospitalization or any assessed decline in function or presentation.
  • Monitors lifestyle factors affecting health and assists the client with goal setting to achieve behavioral change.
  • Provides client education specific to client age and condition.
  • Utilizes effective infection control techniques and methods.
  • Obtains and reviews prior medical records and medical history to evaluate for scope of care.
  • Communicates effectively with clients, peers, professionals, and community agencies regarding client needs.
  • Participates in staff meetings as required by program guidelines.
  • Arranges medical appointments, makes referrals, and coordinates with community medical providers.
  • Arranges and coordinates lab work and advises of unusual laboratory results.
  • Handles verbal and/or physically abusive, aggressive clients, utilizing de-escalation techniques to ensure safety.
  • Performs timely and accurate documentation of client care in SMA's EMR, and in accordance with program policy and procedure.
  • Confirms client payer source and obtains authorizations when required by program guidelines.
  • Performs related work as required/assigned.
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