Medical Assistant Lead, Primary Care
About The Position
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Brigham and Women’s Harbor Medical Associates in South Weymouth is located at 541 Main Street, South Weymouth, 02190. This location has multiple specialties including Cardiology, Diagnostic Radiology, Endocrinology, Family Medicine, General Surgery, Internal Medicine, Neurology, Pathology, Pulmonology, Sleep Medicine and Vascular Surgery. This location also provides services such as Blood Draw Lab, Imaging, Primary Care and Urgent Care/Fast Care. Are you ready to bring your talent to this team and join us in moving community-based ambulatory care forward? We are seeking a Full-time, 40-hour Medical Assistant Lead to support our Primary Care suite onsite Monday through Friday from 9:30am to 6:00pm. Our Medical Assistant Lead will be dedicated to clinical support as well as being the primary point of contact for our 16 other medical assistants. Job Summary Summary The role is a vital member of the care team, responsible for exercising appropriate leadership and oversight of clinical operations and Medical Assistant staff throughout the assigned site or department under the direction of the Practice Manager. In addition to performing the duties of a Medical Assistant, the position serves as a role model and resource for site staff. Acting as a liaison between the site-based clinical staff, the Practice Manager, and the Medical Director or Physicians. The Lead facilitates office-wide communication, coordinates new clinical initiatives, and addresses clinical issue resolutions to enhance operational efficiency.
Requirements
- High School Diploma or Equivalent required
- Certified Medical Assistant - Various Issuers required
- Experience as a medical assistant, with demonstrated proficiency in clinical and administrative tasks 3-5 years required
Nice To Haves
- Basic Life Support [BLS Certification] - Various Issuers preferred
Responsibilities
- Assists in complex office-based procedures and provides clinical oversight for quality control programs.
- Provide leadership to the medical assisting team, including training, mentoring, and performance guidance.
- Assign tasks and responsibilities to team members, ensuring proper workload distribution and effective utilization of resources.
- Foster a positive and collaborative team environment, promoting teamwork and professional growth.
- Coordinate patient flow, ensuring timely and efficient delivery of care.
- Assist with patient intake, including obtaining medical history, vital signs, and preparing patients for examination.
- Participates in the interview process for new MAs and serves as a preceptor for new hires or students, supervising clinic support staff and creating coverage schedules for the MA team.
- Assists with competency assessment for other MAs and provides input on performance evaluations.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
