Medical Assistant, Internal Medicine

Mass General Brigham•Newburyport, MA

6h•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals to advance its mission as a not-for-profit organization, supporting patient care, research, teaching, and community service with a commitment to exceptional care. The Mass General Brigham Medical Group is a system-led entity focused on delivering high-quality, low-cost, innovative community-based ambulatory care, bringing healthcare closer to patients. This group offers primary care, specialty care, behavioral and mental health, urgent care, outpatient surgery, endoscopy, imaging, cardiac testing, and infusion across Massachusetts, New Hampshire, and Maine. The Newburyport location at 260 Merrimack Street is a dynamic, community-based multispecialty practice providing patient-centered care, including primary care, cardiology, endocrinology, gastroenterology, neurology, pulmonology, rheumatology, and other specialty services. This site combines the feel of a local community clinic with the clinical excellence and support of a leading academic healthcare system. The organization is seeking a full-time 40-hour Medical Assistant to support the Internal Medicine team. This role involves assisting healthcare teams with both clinical and non-clinical patient services under the direction of healthcare providers, including taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. The position requires direct patient interaction to ensure comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Requirements

High School Diploma or Equivalent required

Nice To Haves

Basic Life Support [BLS Certification]
Certified Medical Assistant
0-1 year of direct MA experience or medical field work
Positive attitudes, emotional intelligence, and genuine passion for this work
Adaptable, receptive, and comfortable working in a fast-paced, high-volume environment

Responsibilities

Interview patients to obtain medical information and measure their vital signs, weight, and height.
Show patients to examination rooms and prepare necessary equipment for healthcare providers.
Record patients' medical history, vital statistics, or information such as test results in medical records.
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach.
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.
Clean and sterilize instruments and dispose of contaminated supplies.