Medical Assistant, Internal Medicine

Mass General Brigham•Newburyport, MA

20h•Onsite

About The Position

Mass General Brigham is a not-for-profit organization dedicated to advancing patient care, research, teaching, and community service, striving to provide exceptional care through high-performing teams. The Mass General Brigham Medical Group, a system-led operating entity, focuses on delivering high-quality, low-cost, innovative community-based ambulatory care, bringing healthcare closer to patients. This includes primary care, specialty care, behavioral and mental health, urgent care, outpatient surgery, endoscopy, imaging, cardiac testing, and infusion across Massachusetts, New Hampshire, and Maine. The Newburyport location at 260 Merrimack Street is a dynamic, community-based multispecialty practice offering a broad range of services, including primary care, cardiology, endocrinology, gastroenterology, neurology, pulmonology, rheumatology, and additional specialty care, combining a local community clinic feel with the resources of a leading academic healthcare system. We are seeking a full-time 40-hour Medical Assistant to support our Internal Medicine team. This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. The position involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. The team is described as close-knit and highly collaborative, offering mentoring and training for new hires, and seeks adaptable, receptive candidates comfortable in a fast-paced, high-volume environment.

Requirements

High School Diploma or Equivalent required
Possess relevant skills and competencies
Positive attitudes, emotional intelligence, and genuine passion for this work
Adaptable, receptive, and comfortable working in a fast-paced, high-volume environment

Nice To Haves

Basic Life Support [BLS Certification]
Certified Medical Assistant
0-1 year of direct MA experience or medical field work

Responsibilities

Interview patients to obtain medical information and measure their vital signs, weight, and height.
Show patients to examination rooms and prepare necessary equipment for healthcare providers.
Record patients' medical history, vital statistics, or information such as test results in medical records.
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Acts as a liaison with other departments and advocates for patients with a positive customer service approach.
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.
Clean and sterilize instruments and dispose of contaminated supplies.