About The Position

Provides safe, therapeutic and efficient care and services to patients. Assists in direct patient care, performs treatments, administers medications (if qualified and appropriately supervised), and instructs patients and their families in appropriate care, as directed by their provider. Is an active team participant in the patient-centered practice, by aiding in the development of office workflows that support patient centered care. Specific clinical duties and responsibilities can vary depending on the specialty you work at.

Requirements

  • High School Diploma or GED Required.
  • 1 year Medical Assistant or healthcare experience Required or Completion of a Medical Assistant Program Required.
  • Basic Life Support Upon Hire Required.
  • Certified Medical Assistant Upon Hire Preferred.

Nice To Haves

  • Associates Degree Medical Assistant Preferred or Diploma Program Medical Assistant Preferred.
  • Completes all required education programs and competency testing needed to perform at an advanced level Upon Hire Required.
  • Medical terminology Upon Hire Required.

Responsibilities

  • Obtains and documents reason for visit, patient vital signs which may include: Temperature, blood pressure, weight, BMI, respirations, and pulse.
  • Collects specimens as directed by provider.
  • Uses appropriate equipment and protocols for specimen collection, processing, handling, and storage.
  • Ensures all specimens are tracked/logged prior to transportation to lab.
  • Ensures all patient care areas are adequately stocked with unexpired medical supplies and has equipment that is in good working condition with up to date biomedical assessment checks.
  • Properly handles, stores, and cleans instruments, equipment, and supplies per manufacturer guidelines.
  • Prepares patients for scheduled procedures by assuring patient is appropriately gowned and instruments and supplies are set-up.
  • Uses Standard Precautions for all patient encounters.
  • Arranges for patients' ordered diagnostic and therapeutic services by completing necessary paperwork and scheduling of appointments.
  • Under the direction of the provider, tracks, reviews and monitors follow-up of diagnostic test results.
  • Relays information from the provider to the patient regarding results and follow-up instructions.
  • Under the direct supervision of a licensed nurse or provider, prepares and administers vaccines, medications and controlled substances/narcotics as prescribed by the provider and as skilled competencies permit.
  • Asks prescribed screening questions, identifies risks and contraindications, questions and observes for appropriate responses.
  • Documents and processes prescription requests and refills per protocol.
  • Performs basic office procedures, examinations and/or tests ordered by provider and as skill competencies demonstrate competence (i.e. EKGs, ear lavage, vision tests etc.).
  • Provides patients with standard patient care instructions and education, and reviews with patient and family members as directed by providers.
  • Obtains comprehensive health information from patient/family members to review with providers or clinical resource over the phone.
  • Uses this information to assist providers in determining the urgency for care or an alternative venue for care for patients with acute problems.
  • Returns calls to patient in a timely matter.
  • Completes pre-visit planning and visit prep according to established guidelines.
  • Obtains comprehensive health information from patient/family members at the time of the visit.
  • Completes office standing orders for the chronic and preventative healthcare needs of the patient.
  • Efficiently manages daily patient flow to manage fluctuating patient volumes and demands.
  • Prioritizes daily patient care tasks and activities that are delegated by the care team.
  • Under the direction of your supervisor, takes ownership in an office function/process improvement.
  • Maintains strict confidentiality of patient's health information.
  • Completes annual WSH Corporate Compliance, and other mandatory education.
  • Supports the provider during the visit and patient exam by collecting and entering information in the patient record.
  • Maintains an 80% or higher on all yearly audits performed.

Benefits

  • Comprehensive health benefits
  • Flexible spending and health savings accounts
  • Retirement savings plan
  • Paid time off (PTO)
  • Short-term disability
  • Education assistance
  • Financial education and support, including DailyPay
  • Wellness and Wellbeing programs
  • Caregiver support via Wellthy
  • Childcare referral service via Wellthy

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Ambulatory Health Care Services

Education Level

High school or GED

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