Medical Assistant & Intake Specialist

TELLURIAN INC • Monona, WI

5d • Onsite

About The Position

The Medical Assistant & Intake Specialist plays a vital role in supporting patients through both clinical services and intake coordination. This position assists with medication management, patient visits, and injections while also serving as a key initial point of contact for individuals seeking mental health and substance use treatment services at Tellurian. Excellent communication, attention to detail, and comfort working in a fast-paced behavioral health environment are essential.

Requirements

• Completion of MA program + CMA/RMA or ability to obtain
• Strong communication & organization skills
• Ability to work effectively with co-occurring disorders population

Nice To Haves

• Behavioral health or addictions care experience
• Experience with insurance verification and admissions

Responsibilities

• Manage medication refill requests and PDMP review
• Pend medication orders for provider signature
• Assist with psychiatric long-acting injectable medications
• Conduct vitals, brief histories, and urine drug screens
• Perform TB tests and maintain medical supply inventory
• Confirm medication lists and refill needs during visits
• Coordinate follow-up and appointment rescheduling
• Offer basic case management support
• Provide supportive interaction with patients in crisis when needed
• Answer inquiries from patients and referral sources
• Explain program services and screen for appropriateness
• Assist with intake scheduling and admissions coordination
• Verify insurance benefits and obtain prior authorizations
• Document thoroughly in EHR
• Scan/upload records and manage clinic faxes
• Provide front desk coverage when needed
• Support other Femrite programs within MA scope

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees