Medical Assistant - IM/Pediatrics Full-time Days 2K Sign-on Bonus

Northwestern Medicine • Naperville, IL

80d • $19 - $24

About The Position

The Certified Medical Assistant reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The CMA is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. Under the supervision of a Physician and/or the direction of a licensed nurse, the CMA provides direct and indirect patient care, performs laboratory and other testing, and may assist with clerical functions. The CMA serves as a key team player when interacting and communicating with patients and/or clinical staff in the ambulatory care environment.

Requirements

• Two or more years of recent experience working as a Medical Assistant in a physician office setting or completion of an accredited Medical Assisting Program.
• High School Diploma or equivalent with 2 or more years of experience as Medical Assistant or completion of an accredited Medical Assisting Program.
• American Heart Association accredited Basic Life Support (BLS/CPR) certification.
• Completion of phlebotomy class or equivalent experience.
• Basic computer knowledge. Ability to type proficiently and accurately.
• Ability to communicate effectively in English, both verbally and in writing.
• New graduates/hires must obtain certification/registration within 1 year from hire date.

Nice To Haves

• Associates degree in Medical Assisting.
• Second language proficiency a plus.

Responsibilities

• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping co-workers within and across departments.
• Uses organizational and unit/department resources efficiently.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Contributes to opportunities and processes for continuous improvement.
• Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
• Rooms patients and provides direct patient care under the supervision of a physician, and/or direction of an RN/LPN.
• Records medical, surgical and family histories, medications and vital signs.
• Prepares patients for office procedures and assists nursing and medical staff with routine examinations and patient treatments.
• Explains treatment procedures to patients; reinforces patient education regarding medication and special diets or testing.
• Administers injections and medications as directed by physician.
• Performs point of care testing, including venipuncture, urine dips, finger sticks, strep screens, flu screens, pregnancy tests, and cultures.
• Maintains infection control standards for exam/procedure rooms and areas where patient care services are delivered.
• Participates in shared governance, committee work, and practice/department projects.
• Demonstrates the knowledge of proper identification and reporting of medical/health care errors.
• Communicates appropriately and clearly with all.
• Prioritizes and re-prioritizes workflow and maintain an organized workspace.
• Engages in teamwork as a team player and a team builder.
• Meets current standards and policies for documentation.
• Charges for all ancillary services performed.
• Participates in ongoing educational activities appropriate to the area of practice.
• Exhibits creativity and flexibility through the dynamics of change.
• Completes other duties as assigned.

Benefits

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year ($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees