Medical Assistant III; Full-time, Urology-Regular Clinic, Maui Memorial Outpatient Clinic

Kaiser Permanente•Wailuku, HI

52d•Onsite

About The Position

Supports practitioner and clinical team to accomplish proactive patient management as delegated by and under indirect supervision of clinic nursing supervisor, and with direction from charge nurse, staff nurse, or practitioner. Performs variety of technical, clerical, receptionist and patient care duties to assist practitioners and other members of health care team in providing high quality patient care through health care system. Prepares sterile and un-sterile fields and assists practitioner with minor procedures and occasional office-based surgical procedures.

Responsibilities

Interacts with patients, families, customers, and other members of health care team in courteous and professional manner.
Obtains, identifies and records vital signs, prevention data, medications, chief complaints and other pertinent information.
Anticipates providers needs during patient procedures.
Serves as member of health care team.
Prepares room and instruments for use during exam or procedure.
Reviews written instructions/educational materials with patient and family regarding preparation and/or follow-up for diagnostic tests, medical procedures, surgeries, and treatments as ordered by practitioner, nurse or nursing supervisor.
Coordinates efforts with nursing supervisor, staff and other departments to maintain standards of patient care.
Applies and removes dressings and pads as ordered by practitioner; applies as ordered by practitioner and under direct supervision practitioner, and after completion of training and competency requirements.
Applies and instructs patients in the use of pre-manufactured splints, braces and other orthotic devices using preprinted instructions.
Assists practitioner by setting up sterile and unsterile fields and assisting with routine, minor surgical procedures as delegated by nursing supervisor and/or practitioner, in accordance with established guidelines, policies and procedures, and upon completion of clinical competency requirements.
Respects patients rights to privacy, dignity and safety.
Documents patient care interactions and activities following clinic standards, including all findings, instructions and patient responses.
Maintains an understanding of insurances, and requirements for authorizations need for procedures and orders.
Ensures equipment is available and in clean, safe and operable condition.
Maintains and promotes clean, safe and well-equipped environment for patients, family members and staff.
Reviews, compiles, documents and prepares paper or on-line clinical records for clinical encounters.
Encourages open channel of communication with co-workers and supervisor.
Assists patients and/or family members with non-clinical complaints or inquiries, such as customer service, appointment scheduling, etc.
Receives telephone calls.
Works in harmony with other depts of the hospital on practitioners schedules as they intersect with other departments and services...
Maintains familiarity with various schedules, clinic procedures, surgeries, coding techniques and preferences unique to individual practitioners.
Assists by gathering documents for practitioner notes and orders, and alerting about problems.
Directs patient to business office for financial concerns.
Assures office, exam rooms and storage area is adequately stocked with supplies.
Represents, attends and participates regularly in staff meetings, interdepartmental committees, and other department meetings to address concerns and issues in department/clinic and for improvement of patient care.
Uses supplies conservatively to maintain inventory control and contain costs.
Prioritizes and coordinates daily workflow and activities.
Participates in projects as requested.
Adheres to organizational, departmental and clinic specific standards, policies, procedures, processes, protocols or guidelines.
Demonstrates and applies knowledge, skills and competency in required clinical skills and use of clinical equipment.
Demonstrates knowledge, skills, and abilities necessary to provide care and/or service appropriate to age groups served.
Demonstrates sufficient knowledge, skills, and abilities in area of specialization.