Medical Assistant III

CommonSpirit Health•Westminster, CO

About The Position

You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success. Assumes a supportive role and has responsibility and accountability for facilitating, communicating, and collaborating with both the healthcare team, and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient. Promotes the optimal health, wellbeing and safety of the patient in accordance with patient care standards, guidelines and the delegation of medical services as defined by State Medical Practice Act. May perform a variety of clinical tasks as directed by an authorized health care provider. May assist with front office duties and scheduling of tests and/or patient appointments. Responsible for accurate chart documentation and medical record maintenance. Attends in-service presentations and seminars to facilitate personal and professional growth. Demonstrates personal accountability for relationship-based care, organizational mission, and core values. Completes a Preceptorship training program successfully, and practices as a Preceptor to Medical Assistants. Actively involved and/or assumes leadership role in practice improvement projects for the clinic. Assess patient’s physical, psychosocial, cultural and spiritual needs through observation, interview, review of medical records & clinical data. Evaluates patient’s response and reports to responsible provider to ensure optimal patient outcome. Contributes to the development and implementation of patient plan of care and in collaboration with the interdisciplinary team; determine presence/absence of barriers to active participation in the individualized care plan and ability to self-manage their health conditions, with the purpose of planning patient care and care coordination. Demonstrate competency in a variety of therapeutic and diagnostic interventions including but not limited to vital signs, mini treatments/procedures, prevention services, pre-visit planning and post- visit follow up, medication refills per protocol for existing treatment plans and ensures patient flow through the clinic is efficient. Actively uses and incorporates the use of patient registry into practice to determine ongoing healthcare needs. Knowledgeable of practice protocols developed from evidence based guidelines. Adapts to rapidly changing technology as evidenced by competency in technology and equipment used in the patient care setting. Thorough and confidential maintenance of patient charts and records including importing and communication of scanned documents Document ongoing status, interventions, patient response and outcomes in accurate, timely manner. Use information technology to communicate, manage knowledge, mitigate error, and support decision-making. Promote, advocate and collaborate to protect the health and safety and rights of each patient. Provide patient/family education through assessment of patient/family, health literacy, barriers to learning readiness, needs, and ability. Provide teaching and evaluate effectiveness of teaching; patient engagement. Encourage patient engagement in the healthcare partnership through the use of motivational interviewing, evidence based self-management support protocols, tools, and teach-back methodology. Aid in the coordination of the patient’ plan of care to ensure patient flow through the clinic is efficient. Recognize the patient or designee as a full partner in providing compassionate and coordinated care based on respect for the patient’s preferences, values, and needs. Provide relationship-based care in which the medical assistant strives to understand what is most important to the individual and actively engage them in all aspects of care. This care will be delivered with respect for cultural differences and the diversity of human experience. Contributes to continuous process improvement by taking an active role in patient experience and satisfaction. Effectively uses time, personnel, equipment and supplies to provide high quality, cost effective patient care. Professional role model for all staff demonstrating ethical/legal/professionalism in alignment with the system Standards of Behavior. Manages resources and patient flow by identifying community resources to support wellness with individualized patient’s needs. Uses standards of care, policies/procedures and regulatory guidelines to guide practice. Teamwork and Collaboration: Function effectively within inter-professional teams, fostering open communication, mutual respect, and shared decision-making to achieve quality patient care. Participate in the activities of an interdisciplinary care team that takes collective responsibility for proactively supporting patient’s unity of body, mind and spirit. Precepts and mentors new staff or medical assistant students as needed. Takes the lead to ensure adequate levels of supplies are available for clinic operations to continue uninterrupted service and the environment is safe and clean. Seeks out learning opportunities and continuing education to advance skill set. Seeks experiences that reflect current practice in order to maintain skills and competence in clinical practice or role performance. Maintains professional records that provide evidence of competency and lifelong learning. Evaluates one’s own integrity and clinical practice in relation to professional practice standards and guidelines, relevant statutes, rules and regulations. Takes action to achieve goals identified during the evaluation process. Demonstrates a commitment to the organization through ongoing participation at clinic based meetings. Verbalizes an understanding of the value of measurement and the importance of continuous quality improvement data. Use quality measures to improve performance and accountability for patient outcomes, patient experiences and safe delivery of care. Participate in clinic-based Quality improvement, evidence-based practice and research activities.

Requirements

Minimum Experience Requirements: 1 year performing as a Medical Assistant II within the company
Maintain good standing as an Associate.
Received Approval from the Practice Manager prior to applying to MA 3.
Compile a Portfolio/E Portfolio of the following Educational and Project requirements:
Successful completion of at least one practice improvement project, for the clinic that has been approved by Practice Manager and the MA CLRB (Medical Assistant Clinical Ladder Review Board).
Successful completion of all Medical Assistant Core Skills, as well as Additional competencies which are specialty specific, as defined within the Scope of Practice for Medical Assistants.
Successful completion of Preceptorship training at company.
Successful practice as an MA Preceptor for at least 6 months or more in a company clinic.
In addition to required courses: Completion of minimum of 4 hours in your area of focus related to professional behavior and communication (LEARN/CE Direct/Elsevier/Professional Organizations)
Completion of minimum of 8 hours in your area of focus related to clinical competency (LEARN/CE Direct/Elsevier/Professional Organizations)
After all the Requirements are met, MA 2 can apply for promotion to MA 3 by the 15th of each month
The Application and Portfolio will be reviewed by the MA CLRB (Medical Assistant Clinical Ladder Review Board), when the Board meets each month.
The MA CLRB will make a decision on the promotion, and share this back with the Practice Manager.
The Practice Manger will make a recommendation for new rate and the MA CLRB will submit the names and rate of pay for the MA’s that are being promoted to Compensation.
Required Education HS/GED diploma
Required License/Certification Medical Assistant From accredited program
Basic Life Support - American Heart Association

Responsibilities

Assumes a supportive role and has responsibility and accountability for facilitating, communicating, and collaborating with both the healthcare team, and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient.
Promotes the optimal health, wellbeing and safety of the patient in accordance with patient care standards, guidelines and the delegation of medical services as defined by State Medical Practice Act.
May perform a variety of clinical tasks as directed by an authorized health care provider.
May assist with front office duties and scheduling of tests and/or patient appointments.
Responsible for accurate chart documentation and medical record maintenance.
Attends in-service presentations and seminars to facilitate personal and professional growth.
Demonstrates personal accountability for relationship-based care, organizational mission, and core values.
Completes a Preceptorship training program successfully, and practices as a Preceptor to Medical Assistants.
Actively involved and/or assumes leadership role in practice improvement projects for the clinic.
Assess patient’s physical, psychosocial, cultural and spiritual needs through observation, interview, review of medical records & clinical data.
Evaluates patient’s response and reports to responsible provider to ensure optimal patient outcome.
Contributes to the development and implementation of patient plan of care and in collaboration with the interdisciplinary team; determine presence/absence of barriers to active participation in the individualized care plan and ability to self-manage their health conditions, with the purpose of planning patient care and care coordination.
Demonstrate competency in a variety of therapeutic and diagnostic interventions including but not limited to vital signs, mini treatments/procedures, prevention services, pre-visit planning and post- visit follow up, medication refills per protocol for existing treatment plans and ensures patient flow through the clinic is efficient.
Actively uses and incorporates the use of patient registry into practice to determine ongoing healthcare needs.
Knowledgeable of practice protocols developed from evidence based guidelines.
Adapts to rapidly changing technology as evidenced by competency in technology and equipment used in the patient care setting.
Thorough and confidential maintenance of patient charts and records including importing and communication of scanned documents
Document ongoing status, interventions, patient response and outcomes in accurate, timely manner.
Use information technology to communicate, manage knowledge, mitigate error, and support decision-making.
Promote, advocate and collaborate to protect the health and safety and rights of each patient.
Provide patient/family education through assessment of patient/family, health literacy, barriers to learning readiness, needs, and ability. Provide teaching and evaluate effectiveness of teaching; patient engagement.
Encourage patient engagement in the healthcare partnership through the use of motivational interviewing, evidence based self-management support protocols, tools, and teach-back methodology.
Aid in the coordination of the patient’ plan of care to ensure patient flow through the clinic is efficient.
Recognize the patient or designee as a full partner in providing compassionate and coordinated care based on respect for the patient’s preferences, values, and needs.
Provide relationship-based care in which the medical assistant strives to understand what is most important to the individual and actively engage them in all aspects of care. This care will be delivered with respect for cultural differences and the diversity of human experience.
Contributes to continuous process improvement by taking an active role in patient experience and satisfaction.
Effectively uses time, personnel, equipment and supplies to provide high quality, cost effective patient care.
Professional role model for all staff demonstrating ethical/legal/professionalism in alignment with the system Standards of Behavior.
Manages resources and patient flow by identifying community resources to support wellness with individualized patient’s needs.
Uses standards of care, policies/procedures and regulatory guidelines to guide practice.
Teamwork and Collaboration: Function effectively within inter-professional teams, fostering open communication, mutual respect, and shared decision-making to achieve quality patient care.
Participate in the activities of an interdisciplinary care team that takes collective responsibility for proactively supporting patient’s unity of body, mind and spirit.
Precepts and mentors new staff or medical assistant students as needed.
Takes the lead to ensure adequate levels of supplies are available for clinic operations to continue uninterrupted service and the environment is safe and clean.
Seeks out learning opportunities and continuing education to advance skill set.
Seeks experiences that reflect current practice in order to maintain skills and competence in clinical practice or role performance.
Maintains professional records that provide evidence of competency and lifelong learning.
Evaluates one’s own integrity and clinical practice in relation to professional practice standards and guidelines, relevant statutes, rules and regulations. Takes action to achieve goals identified during the evaluation process.
Demonstrates a commitment to the organization through ongoing participation at clinic based meetings.
Verbalizes an understanding of the value of measurement and the importance of continuous quality improvement data. Use quality measures to improve performance and accountability for patient outcomes, patient experiences and safe delivery of care.
Participate in clinic-based Quality improvement, evidence-based practice and research activities.