Medical Assistant III: Concierge Medicine

Hoag•Costa Mesa, CA

About The Position

The Medical Assistant III (MA) is responsible for maintaining a highly professional environment, ensuring a collaborative relationship with patients and physicians. The MA will assist with the non-clinical tasks required to ensure smooth patient access and flow. This includes but is not limited to the following tasks: Scheduling patients which can include follow up office visits, imaging and lab work Preparation of appropriate chart elements Checking vital signs Rooming patients Assisting with procedures The non-clinical responsibilities of this position would also include pre-authorization process and acting as a liaison between the providers and patient. The Medical Assistant will work collaboratively with staff to ensure all proper records are received and all appropriate testing is completed prior to appointment/surgery date. The Medical Assistant will provide updates to the staff and patients on timing and status for all the above tasks that could have an impact on the patient’s health and/or testing and treatment options. Ensures even patient flow and continuous communication within Hoag and referring physician offices. May be required to start at a different location throughout the workweek or travel to multiple sites.

Requirements

High school graduate or equivalent GED
Graduate of a Medical Assistant Program or equivalent medical back‑office experience as defined below
Ability to anticipate provider needs/ critical thinking skills that come from experience
HMG/OCW HMG Primary Care: Must have 8 years experience in Primary Care.
HMG Specialty Care : Must have 4 years experience in the same specialty area.
OCW: Must have 4 years experience in OBGYN.
Current BLS Certification

Nice To Haves

Medical Assistant Certification
CPR certification

Responsibilities

Scheduling patients which can include follow up office visits, imaging and lab work
Preparation of appropriate chart elements
Checking vital signs
Rooming patients
Assisting with procedures
Pre-authorization process
Acting as a liaison between the providers and patient
Ensuring all proper records are received and all appropriate testing is completed prior to appointment/surgery date
Providing updates to the staff and patients on timing and status for all the above tasks that could have an impact on the patient’s health and/or testing and treatment options
Ensuring even patient flow and continuous communication within Hoag and referring physician offices