Medical Assistant III

Southeast Medical Group • Atlanta, GA

7d • Onsite

About The Position

This job posting is for a Medical Assistant who is seeking a supportive and collaborative work environment. The role involves working closely with primary care physicians and other healthcare professionals to deliver high-quality patient care. Responsibilities include scheduling appointments, taking vital signs, and preparing patients for exams, all while contributing to a positive and team-oriented atmosphere. The position offers competitive compensation, benefits, and opportunities for professional development and growth through a career ladder program with three levels and a lead opportunity, allowing for continuous growth and compensation with self-paced promotions offered twice a year.

Requirements

• A medical assistant certification
• Experience in a medical office setting
• Excellent communication and interpersonal skills
• A commitment to excellence and a willingness to learn and grow
• High school diploma or GED required
• Current Medical Assistant Certification is required (Credentialing body examination (AAMA, AMT, NHA, NCCT, or RMA))
• Current Basic Life Support Certifications (BLS) via AHA
• Satisfactory complete applicable competency assessments/skill checklist within 90 days of hire/transfer into MA job.
• If hired into the Southeast Medical Group Career Ladder, will be required to complete training and assessment for level hired within 90 days.
• Ability to always communicate clearly and effectively with patients and other external parties in a courteous and friendly manner
• Knowledge of medical terminology
• Firm grasp on medical practices, administrative processes, and organizational policies
• Knowledge of patient care and examination procedures
• Must be able to maintain confidentiality at all times
• Exhibit compassion and professionalism
• Must be organized and attentive to detail
• Must be able to work quickly and efficiently to assure patient comfort and satisfaction
• Able to communicate and understand verbal and written English language
• Computer literate with entry level working knowledge of Microsoft Suites; Outlook, Word
• Demonstrated ability to organize, coordinate, prioritize, and facilitate many on-going tasks at one time
• Duties require professional verbal and written communication skills
• Ability to work independently or with a team
• Must be able to report to work as scheduled without delay
• Attends required meetings, training in-services, and participates in committees as required
• Professional appearance
• Positive attitude

Responsibilities

• Provides immunizations to patients, takes vitals, rooms on patients, clinical/clerical duties
• Prepares patients for physicians visit, performs tests and files appropriate documents.
• Receive and direct phone calls, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients
• Performs a variety of patient care activities to assist physicians and nursing personnel
• Delivers quality customer service and maintains established quality control standards.
• Check-out patients, assist with referral processing, and arrange laboratory services
• Prepare patients for examination, take vitals, and record patients' health history
• Set-up EKG machines and other ancillary tests, administer injections and medications, and perform routine specimen collection and tests
• Prepare equipment and examination rooms, and clean instruments
• Assist physician with medical treatments, procedures, and exams
• Manage inventory of medical supplies and equip exam rooms with appropriate supplies
• Managing messages, prior authorizations, patient calls
• Perform all responsibilities for MA-1
• Assist in training and evaluation of new hires
• Assist in inventory management process
• Pod leader responsibilities
• Assisting other MAs and providers in need
• Assisting MA-Team Lead as directed
• Maintain all logs and required checks (refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.).
• Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed.
• Assists with daily and monthly quality assurance reviews including emergency kit check off.
• Perform all responsibilities of MA-2
• Assist in re-evaluation and retraining process for MAs on PIP or other competency improvement plans
• Make sure early and late MA schedules are set
• Assist practice manager on clinical tasks as directed
• Maintain inventory of medical supplies – order, receiving, and returning
• Assist with patient complaints as needed
• Guide patients and clinical staff to the proper authority for any issues
• Assist with clinic scheduling problem solving, patient wait times, and other areas of concern to increase efficient and quality services.
• Manage and maintain ortho supply and medication samples closets

Benefits

• Competitive compensation and benefits
• Opportunities for professional development and growth
• Rewarding monthly bonus opportunity
• Career ladder program for Medical Assistant professionals (three levels and a lead opportunity)
• Medical, Dental and Vision Insurance
• Tuition Assistance
• Career Development
• Certification Reimbursement
• 401K with company match
• Company Paid STD, LTD, Life Insurance
• Paid Time Off and Paid Holidays
• Employee referral program ($500/successful referral staff hire)
• Extensive Employer Sponsored Discount Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED