Medical Assistant II

Atrius Health • Boston, MA

82d

About The Position

Under general supervision, performs expanded and advanced level medical assistant duties including but not limited to identifying and resolving concerns regarding patient satisfaction, patient flow, and compliance with procedures and guidelines. Typically provides direct clinical support to one or more clinicians. Demonstrating a high level of competence provides back-up coverage for support staff. Works to improve clinical efficiencies of the operation by determining urgency and priority of walk-ins, add-on patients and patient consults. Provides direct clinical and clerical support to clinicians. In some cases may support more than one department.

Requirements

• High School diploma or equivalency certificate from an accredited institution or governmental unit.
• Medical Assistant Certification required.
• Experience typically acquired through three years in a clinical setting with at least one year as a Medical Assistant.
• Computer experience required with the ability to use word processing and spreadsheet programs.
• Electronic medical record (EMR) experience and/or aptitude to master the EMR.

Nice To Haves

• Associate degree in medical assisting or graduate of medical assistant certification program preferred.
• American Heart Association Basic Life Support (BLS) strongly preferred.
• Advanced Cardiac Life Support (ACLS) may be required based on specialty.

Responsibilities

• Identify and resolve concerns regarding patient satisfaction.
• Manage patient flow and compliance with procedures and guidelines.
• Provide direct clinical support to one or more clinicians.
• Provide back-up coverage for support staff.
• Determine urgency and priority of walk-ins, add-on patients, and patient consults.
• Provide direct clinical and clerical support to clinicians.

Benefits

• Up to 8% company retirement contribution.
• Generous Paid Time Off.
• 10 paid holidays.
• Paid professional development.
• Generous health and welfare benefit package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees