Medical Assistant II

Kaiser Permanente-posted about 1 year ago
Full-time
Jonesboro, GA
Ambulatory Health Care Services
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The Medical Assistant II position at Kaiser Permanente involves providing essential support to healthcare providers and nurses during patient care encounters. The role includes collecting clinical information, assisting with examinations and procedures, administering medications, and ensuring that exam rooms are prepared for patient visits. The Medical Assistant II is also responsible for maintaining quality improvement standards and resolving patient concerns promptly.

  • Adheres to Kaiser Permanente policies and procedures, principles of responsibilities, and applicable local, state, and federal laws.
  • Utilizes effective communication and interpersonal skills when interacting with patients and members of the healthcare team.
  • Completes patient intake, including vital signs, height, weight, and hearing and vision screening, as indicated.
  • Identifies care gaps and schedules care gap visits/procedures, as indicated.
  • Prepares consent, school, and work forms for provider to review and sign.
  • Ensures exam rooms are clean and stocked with essential supplies and equipment for patient visits/procedures.
  • Completes point of care testing.
  • Administers in-scope immunizations and medications, as ordered, and provides patients with the most recent Vaccine Information Statement (VIS).
  • Assists practitioners with examinations, including positioning and draping the patient, passing instruments in a sterile manner, and assisting with minor procedures.
  • Documents patient care and education in the electronic medical record.
  • Actively participates in Unit Based Team (UBT) and staff meetings, department-specific education, and quality improvement initiatives.
  • May perform other in-scope duties as assigned.
  • 1000 hours of back-office experience required (within 1 year).
  • High School Diploma or General Education Development (GED) required.
  • Medical Assistant Certificate from American Association of Medical Assistants OR NCCT National Certified Medical Assistant OR Certified Clinical Medical Assistant OR Registered Medical Assistant OR American Medical Technologist Medical Technologist Certificate.
  • Basic Life Support required at hire from American Heart Association.
  • Customer service aptitude demonstrated through Customer Service Assessment.
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