Medical Assistant II

Cullman Regional Medical Center • Cullman, AL

254d

About The Position

The Medical Assistant II position at Cullman Regional Neurology Clinic involves providing excellent customer service and maintaining a safe, secure, and healthy work environment by establishing and following policies and procedures. The role includes verifying patient information, determining the urgency of visits, collecting patient demographics, and preparing patients for exams by gathering medical history and vital signs. The Medical Assistant will assist providers during examinations and procedures, document medications and allergies, and perform administrative duties such as answering calls and verifying lab reports. The position emphasizes teamwork and promoting patient safety and quality.

Requirements

• High School diploma or GED required.
• One year experience in a clinical office environment and with an electronic medical record is preferred.
• Proficient with MS Office software including Word, PowerPoint, and Excel is preferred.
• Ability to work quickly and efficiently.
• Must have organizational skills and a professional demeanor to work effectively with external and internal personnel.
• Proper oral and written communication and telephone etiquette are required.

Nice To Haves

• Certified Medical Assistant preferred.

Responsibilities

• Provide excellent customer service.
• Maintain a safe, secure, and healthy work environment by establishing and following policies and procedures.
• Verify patient information by interviewing patients and confirming the purpose of the visit.
• Determine if the purpose of the visit is urgent or emergent and should be taken directly to the ER.
• Collect patient demographics upon arrival.
• Secure patient information and maintain patient confidence by keeping patient information confidential.
• Prepare patients for exams by collecting medical history, vital signs, and required clinical information.
• Document patient current medications and all allergies.
• Assist provider during testing, examinations, and procedures when needed.
• Follow provider's instructions to complete patient treatment.
• Provide and record all medications and immunizations ordered by the provider and given to the patient.
• Take patient specimens and carry out laboratory tests ordered by the provider.
• Stock rooms with necessary supplies.
• Keep supplies ready by taking inventory on stock; communicate to the manager when an order needs to be placed.
• Perform administrative duties such as answering calls, returning calls, and verifying that lab and imaging reports are received.
• Demonstrate and encourage team behavior and exceptional patient/guest experiences.
• Uphold and promote patient safety and quality.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED