Medical Assistant II - ICTS Clinical Research Unit

University of Iowa • Iowa City, IA

39d • Onsite

About The Position

The Institute for Clinical and Translational Science (ICTS) Clinical Research Unit (CRU) is seeking a Medical Assistant II to support Phase I–IV clinical trials for both pediatric and adult participants. As part of a cutting-edge research program advancing groundbreaking therapies, this role contributes to studies that directly impact patient care locally and globally. Working under the direction of CRU nurses and providers, the MA II provides direct patient care within the medical assistant scope of practice (e.g., vital signs, ECGs, specimen collection) and offers related clerical support in an ambulatory clinic research setting. The MA II also ensures each visit is safe, organized, and efficient by preparing exam rooms, ensuring appropriate consents, and communicating with participants, families, and research teams. This position is 100%25 time and is performed fully on campus at UI Main Campus.

Requirements

• Certification or registration as a Medical Assistant or completion of a recognized one-year Medical Assistant Program, or
• Completion of a health care profession program with a curriculum incorporating elements of a Medical Assistant program including but not limited to pathophysiology, medical terminology, basic pharmacology, and medication administration including dose calculation and psychology.
• Resume
• Cover Letter

Nice To Haves

• Knowledge of medical instruments and supplies.
• Knowledge of medical record documentation requirements.
• Knowledge of routine oral, rectal, and injectable medications.
• Knowledge and ability to perform CPR and emergency care procedures.
• Ability to maintain patient confidentiality.
• Ability to maintain a courteous and respectful approach toward patients, visitors, and fellow staff members.
• Ability to work safely and willingness to comply with special safety and health precautions including universal precautions.
• Ability to provide care regarding patient condition and age.
• Ability to use supplies and equipment in a cost-efficient manner.
• Ability to maintain personal appearance in accordance with dress code.
• Ability to be punctual, dependable, and flexible. This may include altering work schedule to meet unit/patient needs.
• Ability to read and understand instructions and guidelines and to read data indicators.
• Ability to maintain effective working relationships.

Responsibilities

• Facilitate the efficient flow of research participants through the CRU by coordinating intake, communicating with participants and families, and supporting seamless transitions between study procedures.
• Assist nurses and providers during participant assessments by collecting medical histories, reviewing medications and allergies, preparing participants for study-specific procedures, and administering routine immunizations within the MA scope of practice.
• Manage internal and external medical records and study-related documentation to ensure accurate, complete, and timely information is available for participant visits and protocol-driven procedures.
• Provide clerical and operational support including answering phones, scheduling participant appointments, organizing visit materials, and communicating with research teams and collaborating departments.
• Support clinical research activities under the direction of CRU nurses and research staff by preparing exam rooms, assisting with protocol-required specimen collection and vital sign monitoring, and ensuring study visits adhere to safety expectations and visit workflows.

Benefits

• Regular salaried position located in Iowa City, Iowa
• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees