Medical Assistant II Family Planning Part Time

Mass General Brigham•Boston, MA

6d•$17 - $24•Onsite

About The Position

This temporary grant funded role is a vital member of the care team responsible for providing patient care in the operating room and procedural area, as well as offering administrative coverage. This unit is a women’s reproductive health clinic that provides both medical and surgical abortion care as well as complex contraception procedures needing sedation. Due to the sensitive nature of the care being provided, the person in this role must be dedicated to compassionately performing this job with discretion and respect for patient autonomy. You must be HIPPA compliant at all times. As a multifaceted role, you will at times be the first point of contact for new patients and appointment coordination. In any given moment, you will be expected answer patient calls, work from a referral work queue, organize paperwork, respond to e-mails and Epic in-basket in a timely manner. You will also work closely with healthcare providers, staff, and patients to ensure efficient clinic processes are followed and excellent patient care is provided. A multilingual, Spanish-speaking candidate with a strong understanding of gynecologic terminology is preferred and highly encouraged to apply.

Requirements

Comfortable and willing to work in abortion care
Strong interpersonal and communication skills
Ability to multitask in a fast-paced clinical environment
Flexible and team-oriented with a proactive attitude
Basic proficiency with Epic systems and general office software
Experience as a medical assistant, with demonstrated proficiency in clinical and administrative tasks
5 years required
High School Diploma or Equivalent required
Certified Medical Assistant - Data Conversion - Various Issuers required
Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred

Nice To Haves

Experience with gynecologic and/or reproductive health terminology
Bilingual, Spanish speaking
Prior experience in women’s reproductive health care
Experience with gynecologic and/or reproductive health terminology preferred.
Bilingual, Spanish speaking preferred.

Responsibilities

Escort patients to and from clinical areas
Room patients and obtain vital signs and basic health information
Assist in preparing for surgical procedures
Clean and reset exam and procedure rooms between cases following infection control protocols
Stock clinical areas with necessary supplies and equipment as needed
Provide compassionate, nonjudgmental support to patients throughout their care experience
Respond to tasks or duties as assigned by providers, RNs, or other MAs
Answer incoming phone calls in a professional and courteous manner
Schedule and confirm patient appointments
Greet and check in patients, verify insurance and collect co-pays as needed
Provide general office support and assist with other administrative tasks as assigned