Medical Assistant II - Urgent Care-Hazel Dell

Indiana University Health • Noblesville, IN

1d • Onsite

About The Position

We are seeking a dedicated Medical Assistant to join our urgent care team. This role offers the opportunity to cross-train as both a Medical Assistant and Customer Service Representative, providing essential clinical and administrative support to ensure quality patient care and a positive experience. Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

Requirements

• Medical Assistant certification required
• Phlebotomy experience required
• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.

Nice To Haves

• 1 year of Medical Assistant experience preferred
• Graduation from a Medical Assistant program preferred.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.

Responsibilities

• Direct patient care
• Clinical direction
• Assure completeness of ordered procedures and treatments
• Assure smooth patient flow
• Perform general lab work
• Instruct patients concerning procedures, treatments and needs
• Ensure medical orders and referrals are carried out accurately and in a timely manner
• Perform registration and scheduling activities
• Maintain EMR files
• Perform general front office functions as needed
• Perform computerized physician order entry, only if directed by assigned physician
• Precept current MA team members or MA Externs as requested by leadership

Benefits

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness - Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met).
• Employee Assistance Program – Counseling at no cost to you
• Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees