Medical Assistant II - Pediatrics

Mass General Brigham • Boston, MA

17d • $17 - $24 • Onsite

About The Position

The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, in-basket messaging, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and staff to facilitate efficient care.

Requirements

• High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred
• Direct MA experience or medical field work 1-2 years required
• Strong interpersonal and communication skills are essential for success in this position.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Comply with all local, state, and federal privacy and confidentiality rules and regulations.
• Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Managing one's own time and the time of others.

Nice To Haves

• Associate's Degree Medical Assisting
• Basic Life Support [BLS Certification]
• Certified Medical Assistant [National Certification]

Responsibilities

• Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• Show patients to examination rooms, prepare necessary equipment for healthcare providers, and measure their vital signs, weight, and height, and record information in the patient's medical record.
• Advocating for patients with a positive customer service approach.
• Perform EKGs.
• Maintains inventory of supplies and check expiration dates.
• Assure all equipment is in good working order
• Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.
• Performs all other duties assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED