Medical Assistant II

Michigan Institute of Urology • Utica, MI

19h • Onsite

About The Position

Michigan Institute of Urology (MIU) is looking for a high-energy, clinical pro to join our Utica team! We need a talented Medical Assistant II (MA II) to step in and help us keep things running smoothly while one of our team members is away. If you are looking for a role with a great team, hands-on clinical experience, and a flexible schedule that keeps you moving, this is the perfect spot for you.

The Medical Assistant II (MA II) supports the delivery of urological services, performs work as required and functions as an effective member of the interdisciplinary team. The Medical Assistant II is tasked to perform routine administrative and clinical tasks to keep the medical offices running smoothly. This position collaborates/work with staff within their practice or other professional disciplines within the affiliated medical groups as needed to achieve effective and efficient patient care delivery and the desired patient outcomes.

Requirements

• Dependable, punctual, and have a "can-do" attitude that stays calm under pressure.
• Comfortable with EMR systems and Microsoft Office.
• Must demonstrate excellent organizational skills and the ability to perform well in stressful situations.
• Knowledge in healthcare systems operations such as EMR, Practice Management Solutions.
• Ability to work independently and manage multiple deadlines.
• Strong problem-solving skills
• Skill in using computer programs and applications including Microsoft Office.
• Excellent verbal and written communication skills.
• Delivers exceptional patient service throughout all interactions
• Excellent organizational skills and attention to detail.
• Complies with HIPAA regulations for patient confidentiality.
• Graduate of a Medical Assistant program or equivalent experience (based on State regulation requirements).

Nice To Haves

• Medical Assistant Certification or Registration preferred.
• Project Management.
• Vendor relations (for those MA’s that are required to order office and clinical supplies).
• Database management.
• 6 months experience working within a physician’s office desired.
• Urology experience desired.

Responsibilities

• Rooming patients with an upbeat, positive energy that sets the tone for their visit.
• Gathering chief complaints, recording histories, and taking accurate vitals.
• Mastering injections, blood draws (phlebotomy), and EKGs.
• Directly assisting our physicians with in-office exams and specialized urological procedures.
• Using your EMR skills to keep documentation sharp and accurate.
• Keeping the back office moving, handling room turnover, and ensuring every patient feels cared for.
• The MA II will perform various administrative and clinical duties under the direction of their assigned direct supervisor.
• The MA II will consistently confer with physicians, nursing, and other staff members to coordinate and schedule appointments of patients.
• Performs additional responsibilities within the office that encompasses at least 50% of their daily time.
• Greets and prepare patients.
• Measures and records vital signs.
• Records patient interview, history, and chief complaint.
• Provides patient education with regards to medications, management of diseases, home treatments and special diets.
• Prepares patients for examinations and performs routing screening tests.
• Assists physicians with exams.
• Preforms phlebotomy and collection of other lab specimens.
• Performs basic lab tests.
• Performs EKG’s.
• Assists with X-ray and physician therapy procedures.
• Prepares and administers medications with physician authorization.
• Change dressings, applies bandages, removes sutures and other first aid procedures.
• Uses CPR skills when necessary.
• Prepares accurate, legal, and ethical documentation at all times.
• Opens office in the morning and closes in the afternoon.
• Assist in maintaining patient logs for the following: Lab requests, CT scans and other treatment orders for the patients.
• Maintains prescription ledger when needed.
• Ensures the back office has good flow, keeps rooms full and assists with room turnover.
• Performs new patient thorough work-up (x-rays, vitals, new patient packet explanation).
• Adds medical history on all new patients and accurately updates all established patients’ history.
• Performs accurate and complete room set-up for physician.
• Ensures that all patients medication is updated before physician visit.
• Handles set-up for in office surgical procedures.
• Ensures appropriate consent form is completed correctly avoiding the use of too many medical abbreviations within the consent forms.
• Scribe as assigned per physician office flow.
• Prepares for seeing patients the following day, including patient confirmation for next day visit.
• Completes patient medical record requests when necessary.
• Assists in the orientation and training of new personnel.
• Assist with other administrative projects and tasks as needed.
• Ensures proper hand off of responsibilities once their task is completed.
• Meets established attendance criteria and starts work promptly.
• Punctual and dependable for assigned/confirmed shifts.
• Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
• Consistently demonstrates good use of time and resources.
• Adherence to HR, & Corporate policies and procedures.
• Ensures that all medical records are accurate and complete for all patients.
• Ensures compliance of healthcare regulations, medical laws and high ethical standards.
• Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
• Performs other position related duties as assigned.

Benefits

• Full Training Provided: No need to worry about the learning curve—you will receive full training for this position to ensure you are confident and successful in the urology setting.
• Flexible Schedule: A fantastic opportunity for someone who wants a steady, full-time or near full-time schedule for a seasonal period.
• Elite Environment: You’ll get to work in a professional, fast-paced specialty clinic where your skills are truly valued and your positive energy makes a difference.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED