Medical Assistant II - Neurology Clinic (Park Ridge)

Advocate Health and Hospitals Corporation • Park Ridge, IL

1d • $23 - $34 • Onsite

About The Position

The Medical Assistant Certified/Registered will support the providers in delivering quality health care to ambulatory patients and perform a variety of related tasks to promote continuity of care.

Requirements

• High School Diploma or GED
• Graduate of a medical assistant program or at least one year of medical assistant or equivalent experience.
• Good communications skills.
• Experience using a keyboard and computers.
• Familiarity with equipment used in ambulatory care.
• Current AHA CPR certification.
• Current Medical Assistant Certification/Registration required.
• Non-certified MAs must obtain certification or registration within one year of hire with AMG approved certifying bodies.
• Ability to travel locally to multiple sites as needed.
• Ability to work in stressful conditions and difficult situations.
• Resilient and flexible in a changing environment.
• May be exposed to hazardous materials and life-threatening diseases.
• Ability to cooperate and work with others.
• Ability to make sound and timely decisions.
• Ability to work rotating shifts any day of the week.
• Ability to perform lifting/transfer activities related to patients as needed, ability to stoop/bend.
• Ability to lift to 35 pounds without assistance.

Responsibilities

• Provides support in the delivery of quality clinical care
• Supports achieving AMG Clinical Integration goals by medical record preparation
• Prepares for patient visit by performing chart preparation
• Manages patient flow, including preparing rooms, patients in accordance with Advocate Medical Group (AMG) policies and procedures and rooming standards.
• Performs tests/procedures as ordered.
• Maintains test tracking log, communicating test results per policy.
• Responsible for accurate specimen collection including patient identification and labeling based on laboratory collection procedures.
• Accurately performs and maintains practice site quality control logs in accordance with standards for maintaining CLIA certification.
• Administers medications as ordered by provider including documentation.
• Communicates with pharmacies to refill medication per approved protocol.
• Anticipates the need for and completes all documentation necessary to ensure quality care including chief complaint, vital signs, immunizations/medications, history, procedures, and messages.
• Distributes patient education and discharge instructions per provider direction.
• Provides efficient, high-quality service to patients and families during appointments/visits, telephone call.
• Participates in activities to evaluate and improve processes that will contribute to patient satisfaction, associate, and provider engagement. satisfaction.
• Creates and maintains an environment that is patient centered as evidenced by availability of same day appointments, future appointments and referrals made.
• A complete and accurate medical record will be maintained for every patient who is evaluated or treated within the medical group.
• Maintains confidentiality in all aspects of patient care and in communication in person and via the telephone.
• Complies with established infection control, OSHA safety standards and accrediting organization regulations.
• Demonstrates order completion and documentation for appropriate charge capture and risk reduction.
• Collaborates with provider and billing department to accurately code and capture charges.
• Maintains inventory par levels using standard products, AMG AOS standards.
• Maintains knowledge of current standards of care.
• Completes annual competency review
• Other duties as assigned.

Benefits

• Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
• Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED