About The Position

The Medical Assistant II (MA) is responsible for maintaining a highly professional environment, ensuring a collaborative relationship with patients and physicians. The MA will assist with the non-clinical tasks required to ensure smooth patient access and flow. This includes but is not limited to the following tasks: Scheduling patients which can include follow up office visits, imaging and lab work Preparation of appropriate chart elements Checking vital signs Rooming patients Assisting with procedures The non-clinical responsibilities of this position would also include: Pre-authorization process Acting as a liaison between the providers and patient The Medical Assistant will work collaboratively with staff to ensure all proper records are received and all appropriate testing is completed prior to appointment/surgery date. The Medical Assistant will provide updates to the staff and patients on timing and status for all the above tasks that could have an impact on the patient’s health and/or testing and treatment options. Ensures even patient flow and continuous communication within Hoag and referring physician offices. May be required to start at a different location throughout the workweek or travel to multiple sites. Oncology and Specialty Clinics: Follows clinic guidelines for handling instruments and equipment utilized in clinic procedures.

Requirements

  • High school graduate or equivalent GED
  • Graduate of a Medical Assistant Program OR equivalent medical back-office experience as defined below.
  • Ability to anticipate provider needs/ critical thinking skills that come from experience.
  • Oncology/Gastro/Digestive Specialty Clinics Must have 2+ years of experience as a Medical Assistant
  • Current BLS Certification

Nice To Haves

  • Medical Assistant Certification
  • CPR certification
  • Diabetes, Oncology, Gastro, Digestive Specialty Clinics Current Limited Phlebotomy Certification

Responsibilities

  • Scheduling patients which can include follow up office visits, imaging and lab work
  • Preparation of appropriate chart elements
  • Checking vital signs
  • Rooming patients
  • Assisting with procedures
  • Pre-authorization process
  • Acting as a liaison between the providers and patient
  • Work collaboratively with staff to ensure all proper records are received and all appropriate testing is completed prior to appointment/surgery date.
  • Provide updates to the staff and patients on timing and status for all the above tasks that could have an impact on the patient’s health and/or testing and treatment options.
  • Ensures even patient flow and continuous communication within Hoag and referring physician offices.
  • Follows clinic guidelines for handling instruments and equipment utilized in clinic procedures.
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