Medical Assistant II Urgent Care

American Addiction Centers•High Point, NC

1d•Onsite

About The Position

This role is for a Medical Assistant II in Urgent Care within the Wake Forest Health Network, which is part of Advocate Health. Advocate Health is the third-largest nonprofit, integrated health system in the United States, formed from the combination of Advocate Aurora Health and Atrium Health. It provides care under the names Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia and Alabama, and Aurora Health Care in Wisconsin. Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care, headquartered in Charlotte, North Carolina. The system services nearly 6 million patients, is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as its academic core. It employs 155,000 teammates across 69 hospitals and over 1,000 care locations. The Medical Assistant II will adhere to the Medical Assistant scope of practice, follow all policies and procedures, and maintain training and competency based on their area of specialty when providing patient care. The position is full-time, 40 hours per week, with a schedule that includes weekdays and weekends.

Requirements

Current American Heart Association (AHA) BLS certification.
Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within 1 year in select areas.
Successful completion of Atrium Health’s competency assessment.
Demonstrates professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, SPICE or OSHA/IP certificate holder for unit.
Achieves 6 points from the list of additional market responsibilities.
Current Medical Assistant certification from one of the following: CMA from American Association of Medical Assistants (AAMA), CCMA from National Health career Association (NHA), NCMA from National Center for Competency Testing (NCCT), RMA from American Medical Technologists (AMT), RMA from American Allied Health, NCMSMA from National Healthcare Worker’s Association (NHCWA), NRCMA from National Association for Health Professionals (NAHP), NRMA from National Registry of Medical Assistants (NRMA).
Two years of experience in a clinical practice setting as a Medical Assistant.
Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
Demonstrates customer service skills that support a positive patient experience.

Responsibilities

Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.
Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
Assists provider with or performs procedures as ordered.
Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking.
Performs Point of Care testing (POCT) per standing order/provider order.
Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.
Administers medications and vaccines safely following the rights of medication administration.
Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
Demonstrates effective and timely communication, teamwork, and appropriate escalation.
Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately.
Ensures equipment and supplies are in working order, and areas are appropriately stocked.
May assist with training and onboarding of other teammates.
May serve as a role champion or on a committee.
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development.
Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training.
Premium pay such as shift, on call, and more based on a teammate's job.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Paid Time Off programs.
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Family benefits such as adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.