Medical Assistant II - Referral Tracking

NORTHEAST VALLEY HEALTH CORPORATION • San Fernando, CA

77d

About The Position

As a member of the clinical support care team, the Medical Assistant - Referral Tracking obtains authorization for specialty care from the health plan/Independent Physician Association (IPA)/County when ordered by the NEVHC provider. Coordinates specialty care referral with the patient and their family ensuring that the patient follows through on external care. Ensures that NEVHC receives proper consultative documentation back to Provider to review and to follow up on recommendations.

Requirements

• High school diploma or GED Certificate preferred.
• Completion of a Medical Assistant education program from an accredited institution.
• Current CPR certification.
• Dependability and reliability in task acceptance.
• Maintain Medical Assistant competency levels as per corporate standards.
• Knowledge of patient care principles across different age groups.
• Ability to mentor new employees.
• Proficient in business English and office practices.
• Math skills for preparing spreadsheets and balancing invoices.
• Computer skills in Microsoft Office and electronic health record systems.
• Typing/data entry skills to meet production requirements.
• Effective verbal and written communication skills.
• Ability to work as a team player.
• Willingness to work a flexible schedule.
• Sensitivity to diverse cultures.
• Ability to prioritize tasks and work independently.
• Proficiency with electronic health record database within three months of training.
• Fluency in English and Spanish.
• Problem-solving skills and ability to maintain confidentiality.
• Current California driver’s license and acceptable driving record.

Responsibilities

• Obtain authorization for specialty care from health plans or IPAs.
• Coordinate specialty care referrals with patients and their families.
• Ensure patients follow through on external care.
• Receive and review consultative documentation from specialty providers.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 501-1,000 employees