Medical Assistant II Pediatric Clinic

Wake Forest Baptist Health • High Point, NC

408d

About The Position

The Credentialed Medical Assistant II position at Atrium Health Wake Forest Baptist is a full-time role focused on providing exceptional patient care in a pediatric clinic setting. The role emphasizes compassionate customer service, critical thinking, and teamwork, while also offering opportunities for professional growth and development within a dynamic healthcare environment.

Requirements

• High School Diploma or GED; Associate's Degree in Medical Assisting preferred.
• Graduation from an accredited Medical Assistant program.
• Basic Cardiac Life Support (BLS) Provider certification from American Heart Association or American Red Cross.
• Five (5) years of experience as CMA/RMA after certification date.
• Recognized/certified as a CMA or RMA by a national organization.

Nice To Haves

• Specialty Certified Medical Assistant (SCMA) exam passed to become a CMA II without 5 years of experience.
• Good standing within the department with a performance rating of meets/exceeds expectations.

Responsibilities

• Exemplify caring and compassionate customer service to create an excellent patient experience.
• Provide exemplary interpersonal skills and ability to interact with patients and families in sensitive situations.
• Demonstrate critical thinking skills and decisive judgment in a hectic environment.
• Interview and record patients' medical information and measure their vital signs.
• Update health maintenance at patient visits, accurately identifying medication changes and updating allergy information.
• Utilize standard precautions and comply with policies and other Regulatory Agency standards.
• Complete CLIA approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.
• Conduct Point of Care testing (POCT) per standing order/provider order and perform Quality Control and maintenance for Point of Care in-office lab procedures.
• Develop and implement treatment plans.
• Lead lower-level staff by providing direction and training.
• Collect, prepare, and log blood, tissue, or other laboratory specimens.
• Ensure ordered laboratory and diagnostic tests are tracked and logged, presenting test results to the care team.
• Function as an EMR super user.
• Complete all annual in-service, education, and/or training required to maintain professional standards.

Benefits

• Wellness program
• Paid parental leave
• Health savings account
• Health insurance
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: High school or GED