Medical Assistant II (CMA/RMA)

Mosaic Health•Naples, FL

7d•Onsite

About The Position

Millennium Physician Group Full time CMA/ MA role in Primary Care Full time- M-F, 7:45am - 5pm 1735 SW Health Parkway Ste 201, Naples FL Formed in 2008 and headquartered in Fort Myers, Florida, with offices in Florida, North Carolina, Georgia, and Texas, Millennium Healthcare is the largest independent physician group in the state of Florida and one of the largest in the United States. At Millennium Physician Group, our employees are the foundation of our success. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual and help you grow in your role The Medical Assistant II (MA) is responsible for providing high-quality, compassionate clinical and administrative support to physicians, hospitalists, and other healthcare professionals in both outpatient and hospital-based settings. This role ensures efficient patient flow, accurate documentation, and exceptional patient care through coordination, education, and hands-on service delivery while adhering to established clinical guidelines, provider supervision standards, and organizational policies. ‎ How will you make an impact & Requirements ‎ CMA/MA support for Primary Care AP providing care to various patients including young adults to geriatrics. Candidate must be a multitasker, have a willingness to work in team setting and have a strong attention to detail. Candidate should have a strong work ethic and have a desire to improve patient care.

Requirements

Must be current on CMA/RMA/MA and BLS.
2+ years experience is a MUST.
High school diploma or equivalent required.
2+ years of experience in a physician's office, clinic, or hospital setting.
Experience using electronic health record (EHR) systems (Epic, Athena, Cerner, or equivalent).
Graduate of an accredited Medical Assistant program required.
Basic Life Support (BLS) certification required.
Skilled in obtaining and documenting vital signs (blood pressure, temperature, pulse, respiration, SpO₂, height, and weight).
Proficient in EKG administration and other routine diagnostic procedures as directed by the provider.
Knowledge of infection control, universal precautions, and sterile technique.
Competent in assisting with minor procedures, patient preparation, and clinical room setup.
Proficient in medical terminology, documentation accuracy, and appointment scheduling.
Strong computer skills, including accurate data entry and EHR navigation.
Ability to manage multiple priorities, follow workflows, and maintain confidentiality.
Demonstrates professionalism, accountability, and teamwork consistent with the organization’s mission, vision, and values.
Demonstrates professionalism, reliability, and adaptability in a fast-paced environment.
Committed to continuous learning, patient-centered care, and upholding quality and safety standards.
Ability to work independently in a fast-paced, cross-functional environment.

Nice To Haves

Certification or registration (AAMA, AMT, NHA, or equivalent) strongly preferred.
Bilingual (English/Spanish) preferred.
Certified in EKG or phlebotomy procedures through an approved program preferred.
Prior exposure to multi-specialty or hospital-based environments preferred.

Responsibilities

Conducts comprehensive patient intakes, including obtaining vital signs, recording medical histories, and reviewing medication and allergy information.
Assists providers during examinations, minor procedures, wound care, and diagnostic testing while ensuring patient comfort and safety.
Performs EKGs, immunizations, and specimen collection in accordance with policy and competency standards.
Prepares, labels, and processes laboratory samples and point-of-care tests accurately.
Maintains infection control, safety protocols, and equipment calibration across all clinical areas.
Supports providers with patient triage, care coordination, and transitions across clinical settings.
Provides patient education regarding medications, treatment plans, chronic condition management, and preventive care.
Accurately document clinical data, provider instructions, and patient updates in the electronic health record (EHR).
Schedules, confirms, and tracks patient appointments, referrals, authorizations, and test results to ensure timely care.
Verifies insurance coverage and assists with prior authorizations, billing, and coding processes as needed.
Monitors inventory levels and prepares examination or procedure rooms with required supplies and equipment.
Participates in performance improvement initiatives, clinical audits, and safety drills to support continuous quality improvement.
Facilitates communication among patients, providers, and interdisciplinary teams to ensure coordinated, patient-centered care.
Maintains confidentiality and adheres to HIPAA, OSHA, infection control, and all compliance standards.
Upholds compassionate, culturally competent care while maintaining sensitivity to diverse patient populations.
Demonstrate excellent guest service to internal team members and patients.
Performs other related duties as assigned.