UMass Memorial Health Care-posted 2 months ago
Full-time • Entry Level
Northbridge, MA
1,001-5,000 employees
Hospitals

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. Under the direction of the appropriate licensed clinician, the Medical Assistant II (MA II) provides clinical care and performs clerical duties to support office/clinic functions. Will receive workplace education and training to assist providers and the healthcare team in the care of patients.

  • Escorts patients to examination rooms, takes and records vital signs such as blood pressures, temperatures, height, weight, etc.
  • Collects and documents patient health status, history, and monitors patient progress following standard procedures.
  • Performs EKG's, phlebotomy, Point of Care (POC) tests according to clinic/office standards.
  • May prepare, document, and administer non-intravenous injections as directed or required by office/clinic, within scope of practice.
  • Assists in performing routine physical examination or clinical procedures.
  • Reviews laboratory results and ensures abnormal results are immediately brought to the attention of the physicians and others, as appropriate.
  • Provides clear, timely communication to the appropriate licensed clinician regarding observations and changes reported in patient per office/clinic guidelines.
  • Sets up/prepares rooms based on patient care requirements.
  • Assists in the setup, maintenance, disassembly, and cleaning of patient equipment.
  • Ensures instruments and scopes are cleaned, sterilized, and repackaged per office/clinic protocol.
  • Operates the sterilization/cleaning systems, as necessary.
  • Assists in moving, lifting, positioning, and transporting patients as directed following policy standards.
  • Follows procedures for arriving patients and scheduling appointments.
  • Assists with patient admissions, transfers, and discharge procedures.
  • Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels.
  • Maintains logs, organizes patient care chart, and/or maintains medical records.
  • Processes prescription and refills as directed per procedure.
  • Performs a variety of clerical duties per office/clinic protocol such as typing, filing, scheduling appointments, generating letters and form preparation.
  • Collaborates with insurers to verify coverage, eligibility and coverage, prior authorizations for procedures, medications, and tests as needed.
  • Collects co-payments from patients for visits and maintains records.
  • High School Diploma or equivalent.
  • Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association.
  • Medical Assistant credential, approved by the Massachusetts Department of Health (ARMA, NHA, etc.).
  • Signing bonus may be available.
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