Medical Assistant II Ambulatory Services

Franciscan Alliance, Inc.•Crown Point, IN

8d•Onsite

About The Position

At Franciscan, our Medical Assistant are critical for supporting a variety of clinical duties for multiple ambulatory clinics. This role assists providers and staff in coordinating patient care, scheduling appointments, executing physician orders for lab testing, entering information in electronic medical record system, and functions as a liaison between patients, coworkers, and providers. WHO WE ARE Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana and Illinois. Franciscan is known for our mission of caring. Our values of Respect for Life; Fidelity to Our Mission; Compassionate Concern; Joyful Service; and Christian Stewardship extend to our employees and patients. With 12 hospital ministries, Franciscan Health is one of the largest Catholic health care organizations in the Midwest. Franciscan Health includes over 1,000 employed physicians and advanced practice providers. Franciscan providers enjoy a team approach to care. Of our 260+ locations, many are nationally recognized Centers of Health Care Excellence. WHAT YOU CAN EXPECT Schedule: 7:45 AM–6:15 PM (Mon–Fri) Every third Saturday: 7:45 AM–4:15 PM Four 10‑hour shifts weekly; on Saturday rotation weeks: three 10‑hour shifts + one 8‑hour Saturday Closed most major holidays (open Christmas Eve 8–2 PM; New Year’s Day 8–4 PM) Occupational health experience preferred; family practice/urgent care acceptable Drug screening and phlebotomy experience a plus Perform pre‑employment physicals, DOT/non-DOT exams, workers’ comp visits, and drug screens Support HealtheACCESS primary care services Room patients, take vitals, obtain histories, document in EMR Administer vaccines, injections, medications Perform phlebotomy and point‑of‑care testing Complete medication reconciliation under RN/Provider supervision Communicate with patients and staff via phone, messaging, and in person Handle prior authorizations, referrals, prescriptions, refills, and sample medications Professional development opportunities Enhanced benefits package with experience‑based pay Patient‑focused care across diverse outpatient settings

Requirements

High School Diploma/GED
Medical Assisting Program or 5 years of medical assistant experience
Basic Life Support Program (BLS) - American Heart Association- within 90 days of hire
For an MA, you must have one of the following certifications within 6 months of hire: Registered Medical Assistant (RMA) – American Allied Health or Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA) or Medical Assistant (RMA) – American Medical Technologists (AMT) or Registered Medical Assistant (RMA) – American Registry of Medical Assistants or Nationally Registered Certified Medical Assistant (NRCMA) – National Association for Health Professionals (NAHP) or National Certified Medical Assistant (NCMA) – National Center for Competency Testing (NCCT) or Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association (NHA) or Certified Clinical Medical Assistant (CCMA) - National Performance Specialists (NPS)

Nice To Haves

Occupational health experience preferred; family practice/urgent care acceptable
Drug screening and phlebotomy experience a plus

Responsibilities

Room patients, take vitals, obtain histories, document in EMR
Administer vaccines, injections, medications
Perform phlebotomy and point‑of‑care testing
Complete medication reconciliation under RN/Provider supervision
Communicate with patients and staff via phone, messaging, and in person
Handle prior authorizations, referrals, prescriptions, refills, and sample medications
Perform pre‑employment physicals, DOT/non-DOT exams, workers’ comp visits, and drug screens
Support HealtheACCESS primary care services