Medical Assistant I

Corewell HealthRoyal Oak, MI
7dOnsite

About The Position

As a Medical Assistant with Corewell Health, you'll be a member of our clinical support team and work closely with other healthcare professionals to ensure the delivery of the best possible care. You'll be a vital part of our team, making a real difference in the lives of our patients. Under the direction of a management and physician leadership, the Medical Assistant performs and oversees functions within scope of practice related to the clinical activities, including but not limited to: maintaining patient flow by assisting and promoting the delivery of health care, performs technical procedures and clinically oriented activities. The Medical Assistant will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management to promote customer satisfaction.

Requirements

  • High School Diploma or equivalent
  • Successful completion of a competency-based Medical Assistant training program. May also have LPN, EMT, ER Tech, paramedic certification and relevent experience
  • 1 year of relevant experience Working in a physician practice or healthcare setting

Nice To Haves

  • May consider a nursing student from an accredited registered or licensed practice nurse program after a clinical course of study has begun.
  • CRT-Basic Life Support (BLS) - AHA American Heart Association 30 Days required
  • Or CRT-Basic Life Support (BLS) - ARC American Red Cross 30 Days required

Responsibilities

  • Facilitates efficient and effective patient flow including preparing the patient for the visit/admission and providing specific services and education as determined by the providers in accordance with scope of practice.
  • Performs necessary administrative duties and front office duties to ensure all information is current and updated. Includes maintenance and monitoring of electronic health record.
  • Maintains and cleans environment, work area, equipment and communicates any equipment malfunctions to appropriate department/unit personnel.
  • Greets and communicates with patients and families in a manner consistent with care and respect.
  • Communicates, collaborates and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
  • Collects, monitors and reports patient data/needs to licensed team members as directed.
  • Follows documentation standards.
  • Demonstrates high standard of moral and ethical behavior.
  • Commits to continuous improvement of patient experience, which includes patient safety, quality of care and excellent service.
  • Advocates for privacy, confidentiality and security of patient, staff and organizational data.
  • Adheres to the organization’s published values, standards and policies.
  • Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge and skills necessary for the satisfactory performance of all assigned responsibilities.
  • Completes required continuous training and education, including department specific requirements.
  • Assists providers with examinations, procedures and/or treatments by preparing patient and ensuring appropriate supplies/equipment are readily available.
  • Prepares, administers and documents medications that are within scope of practice and directed by the provider.

Benefits

  • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance, pet insurance
  • Traditional and Roth retirement options with service contribution and match savings
  • Eligibility for benefits is determined by employment type and status
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