Medical Assistant I

CLAREMEDICA HEALTH PARTNERS LLC•Palm Beach Gardens, FL

22h•Onsite

About The Position

At ClareMedica, the standard is exceptional, driven by a purpose to enhance the lives of seniors in the communities they serve. The team, comprised of experts in their fields, works together to help seniors live happier, healthier, fuller lives, fostering employee growth and wellness with resources, training, benefits, and competitive compensation. The Medical Assistant I position provides ancillary clinical support to clinic providers, ensuring effective and efficient patient care. This involves collaborative work with the primary care provider (PCP) and other medical assistants, maintaining effective communication, and delivering compassionate, competent care as a patient advocate for quality. Daily functions include compliance with legal regulations such as OSHA, HIPAA, and Universal Precautions, as well as company policies and procedures.

Requirements

High school diploma or equivalent education (GED) required.
A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician or similar in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience.
Educated on and compliant with HIPAA regulations; maintains strict confidentiality of client information.
Complies with Infection Control, Standard Precautions and OSHA standards for the healthcare professional.
Exceptional oral and written communication skills, time management skills and organizational skills.
Ability to communicate with employees, patients, and other individuals in a professional and courteous manner.
Mindset focused on resolving problems for patients and achieving team goals.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Ability to act calmly in busy or stressful situations.
Demonstrated strong listening skills.
Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed.
Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook, and Excel plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software.
Must be able to type at least 40 WPM.
Skilled in basic phone and computer operation.
Ability to work effectively within role independently and with other team members.
Ability to organize and complete work in a timely manner.
Detail-oriented to ensure accuracy of reports and data.
Proficiency with the ability to problem solve, multitask, and carry out instructions.
Ability to read, write and effectively communicate in English.

Nice To Haves

Graduate of an approved training class for Medical Assistants.
Maintenance of current Cardiopulmonary Resuscitation (CPR) for Health Care workers or Basic Cardiac Life Support (BCLS) certification.
Experience working with geriatric patients.
Bilingual.
HIPAA and AHCA experience.
Healthcare experience.
EMR system experience.

Responsibilities

Provide ancillary clinical support to the clinic providers to ensure patient care is delivered in an effective and efficient manner.
Work collaboratively with the primary care provider (PCP).
Foster teamwork among other medical assistants in the clinic.
Maintain effective and consistent communication.
Provide compassionate, competent care and act as a patient advocate for quality.
Comply with legal regulations (OSHA, HIPAA, Universal Precautions, etc.) and company policies and procedures.
Prepare the patient for the examination, including taking vital signs, history, and drawing blood per PCP orders.
Authorize prescription refills.
Manage inventory of medical supplies and equipment.
Keep the clinical areas of the office clean and safe for patients.
Provide health education for patients under the provider’s direction.
Measure and record patient vital signs; record patient interview and medical history.
Assist providers with patient examinations, therapeutic measures, and procedures.
Prepare patients for examinations and perform routine screening tests.
Assist physician with exams; explain treatment procedures and physicians' instructions to patient.
Monitor and record physiological measurements.
Provide treatment to patients per protocols.
Observe patients and report any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.
Perform tasks that are within the scope of his/her educational preparation, knowledge, and permitted by the policies and procedures of Supplemental Health Care, and other local, state, and federal guidelines; and the policies of the facility requesting the services.
Request and coordinate radiographic and/or laboratory studies per treatment protocols or as directed by the health care provider.
Order, prepare and generate appropriate medical records.
Receive, screen and coordinate telephone calls from patients and healthcare providers.
Have a broad understanding of the services provided by ClareMedica Health Group.
Communicate information clearly to patients, family, and staff.
Provide health coaching to a defined group of patients to support healthy lifestyle choices.
Follow up with coached patients.
Maintain supplies, equipment, stocks and sterilize instruments.
Practice OSHA safety standards.
Perform accurate, legal, and ethical documentation at all times.
Process patient phone messages, returning calls and routing them to other team members as appropriate.
Call patients to obtain and relay pertinent information for the physician.
Handle, divide, attach, and finalize all fax-related tasks.
Perform other duties as assigned and modified at manager’s discretion.