Medical Assistant I, Heart Failure Outpatient Center in Newark

ChristianaCare • Newark, DE

1d • $19 - $28 • Onsite

About The Position

ChristianaCare Heart Failure Outpatient Center is looking for a Medical Assistant I. Heart Failure Outpatient Center is located at the Newark Campus within the Center for Heart & Vascular Health Building at 4755 Ogletown-Stanton Road in Newark, Delaware. The Heart Failure Outpatient Center provides specialized, patient‑centered care for individuals managing heart failure. Our multidisciplinary team including heart failure physicians, nurse practitioners, nurses, supportive and palliative care professionals, and behavioral health specialists' partners closely with each patient’s primary cardiologist to ensure coordinated, comprehensive treatment. Heart Failure Program | ChristianaCare As a Medical Assistant I, you will assist physicians during the examination and treatment of patients, whether through virtual or on-site appointments. This role is crucial for delivering quality patient care and encompasses various clinical and clerical duties within the medical practice. Work Schedule: Monday through Friday from 8am to 4:30pm

Requirements

• High School Graduate or GED required.
• A graduate of a recognized Medical Assistant Program or hold current Medical Assistant Certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI).
• Strong attention to detail
• Dependability and reliability
• Excellent communication skills
• Integrity and professionalism
• Solid technical and clinical skills

Responsibilities

• Greeting and assisting patients both virtually and on-site
• Rooming patients, and preparing them for visits by taking and recording vital signs
• Performing point of care testing
• Administering injections and medications
• Conducting EKGs when needed
• Support for clinicians during examinations and procedures is critical, and this includes preparing treatment rooms with essential supplies, completing patient-specific paperwork, and ensuring that electronic medical records (EMR) are up to date with relevant test results for subsequent visits
• Handling patient callbacks with information as directed by providers
• Following state guidelines for the sterilization of medical equipment
• Managing prior authorizations, referrals, and medication refills
• Scheduling tests and surgeries
• Performing quality control on point of care testing equipment
• Offering documentation assistance during provider examinations and procedures
• Undertaking clerical tasks as assigned by supervisors
• Troubleshooting issues with video visits
• Helping patients utilize ChristianaCare’s Patient Portal
• Working safely, adhering to departmental safety rules, and promptly reporting any unsafe conditions or violations that could potentially harm patients, staff, or visitors.

Benefits

• Comprehensive, First‑Day Health Coverage: Comprehensive first‑day coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• Generous Paid Time Off Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth Advance your education with up to $5,250 per year in tuition reimbursement.
• Paid Parental Leave Receive 12 weeks of paid parental leave to support your growing family.
• Retirement Planning & Financial Well‑Being Access two retirement plan options, including a 403(b) with company contributions, plus professional retirement planning services and financial coaching.
• ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED