Medical Assistant I

Beth Israel Lahey HealthPeabody, MA
5d$21 - $28

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Medical Assistant supports the delivery of safe, high-quality, and empathetic care across ambulatory settings. Under the supervision of licensed providers or clinical overseers, the MA performs direct patient care, assists with clinical operations, and supports care coordination all while helping ensure a smooth and efficient daily workflow.

Requirements

  • High school diploma or GED required
  • 0-1 years of related experience in patient care in a healthcare setting preferred or associate's degree or higher in lieu of Medical Assistant experience
  • Basic Life Support (BLS) certification required within 6 months of hire or per department requirement.
  • Ability to work in fast-paced ambulatory environment with diverse patient populations.
  • Demonstrates flexibility, professionalism, and a team-based mindset.
  • Proficiency in medical terminology, vital sign collection, and EMR systems preferred

Nice To Haves

  • Completion of an accredited Medical Assistant training program preferred
  • Medical Assistant (Certified), Emergency Medical Technician (EMT), Certified Nursing Assistant (CNA), or Licensed Nursing Assistant (LNA) certificate preferred

Responsibilities

  • Greet, room, and prepare patients for visits; take and document vital signs and intake information
  • Support clinical procedures (e.g., EKGs, specimen collection, point-of-care testing, etc.)
  • Maintain clean, stocked, and ready exam rooms throughout the day
  • Ensure accurate documentation in the EMR per clinical guidelines
  • May assist with scheduling, check-in, phone coverage, referrals, and patient instructions as needed
  • Communicates effectively with providers, patients and team members about delays, appointment needs, or follow-ups
  • Follow all assigned workflows, safety protocols, infection control standards and clinical policies and department guidelines.
  • Support operational flow and provider efficiency by anticipating needs and adjusting to same-day changes
  • Escort patients to labs or ancillary services, as needed
  • May participate in specialized clinical workflows (e.g., prescription refills, prior authorizations, high-level disinfection)

Benefits

  • As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.
  • Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
  • Equal Opportunity Employer/Veterans/Disabled
  • At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you're busy caring for and supporting our patients, we take care of you.
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