ChristianaCare is hiring a full-time Medical Assistant for the Hematology Oncology practice at the Helen F. Graham Center in Newark, DE. Our medical assistants are responsible for all rooming, chaperoning, supporting office procedures, patient check-out, chart prep, phone triage, Cerner desktop management, FMLA/disability paperwork and prior authorizations, both surgical and diagnostic. Hematology Oncology | ChristianaCare Work Schedule: Monday - Friday, 8a - 4:30 No holidays required. A Medical Assistant I role encompasses a variety of responsibilities aimed at providing patient care and administrative support within a healthcare practice. Key duties include greeting and assisting patients both virtually and on-site, rooming patients, and preparing them for visits by taking and recording vital signs. The Medical Assistant I performs point of care testing, administers injections and medications, and conducts EKGs when needed. Support for clinicians during examinations and procedures is critical, and this includes preparing treatment rooms with essential supplies, completing patient-specific paperwork, and ensuring that electronic medical records (EMR) are up to date with relevant test results for subsequent visits. The Medical Assistant I handles patient callbacks with information as directed by providers and follows state guidelines for the sterilization of medical equipment. The Medical Assistant I manages prior authorizations, referrals, and medication refills, schedules tests and surgeries, and performs quality control on point of care testing equipment. The Medical Assistant I offer documentation assistance during provider examinations and procedures, undertake clerical tasks as assigned by supervisors, troubleshoot issues with video visits, and help patients utilize ChristianaCare’s Patient Portal. Safety is paramount, as the Medical Assistant I is responsible for working safely, adhering to departmental safety rules, and promptly reporting any unsafe conditions or violations that could potentially harm patients, staff, or visitors.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees