Medical Assistant I

Mass General Brigham•Boston, MA

23h•Onsite

About The Position

Mass General Brigham is a not-for-profit organization that supports patient care, research, teaching, and community service, striving to provide exceptional care. They believe that high-performing teams drive groundbreaking medical discoveries. This Medical Assistant I role at The Brigham and Women's Hospital, Inc. supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. The position involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Mass General Brigham is a passionate, welcoming community, leaders in the practice of medicine, and committed to serving the community by enhancing patient care, teaching and research, and continuously improving quality.

Requirements

High School Diploma or Equivalent
Strong interpersonal and communication skills
Ability to prioritize tasks in complex and busy environments
Accuracy and attention to detail
Comply with all local, state, and federal privacy and confidentiality rules and regulations
Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens
Comprehensive knowledge of medical terminology, procedures, and protocols
Proficiency in electronic health record (EHR) systems and medical office software
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Managing one's own time and the time of others

Nice To Haves

Basic Life Support [BLS Certification]
Certified Medical Assistant
0-1 year direct MA experience or medical field work

Responsibilities

Interview patients to obtain medical information and measure their vital signs, weight, and height.
Show patients to examination rooms and prepare necessary equipment for healthcare providers.
Record patients' medical history, vital statistics, or information such as test results in medical records.
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach.
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.
Clean and sterilize instruments and dispose of contaminated supplies.