Medical Assistant I
About The Position
Mass General Brigham is a not-for-profit organization that relies on a diverse range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts, to advance its mission. The organization supports patient care, research, teaching, and community service, striving to provide exceptional care. The Brigham and Women's Hospital, Inc. is part of this system. This Medical Assistant I role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Mass General Brigham believes that high-performing teams drive groundbreaking medical discoveries and invites all applicants to join their passionate, welcoming community, where every role is important in changing lives and impacting the world.
Requirements
- High School Diploma or Equivalent
- Strong interpersonal and communication skills are essential for success in this position.
- Ability to prioritize tasks in complex and busy environments.
- Accuracy and attention to detail.
- Comply with all local, state, and federal privacy and confidentiality rules and regulations.
- Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
- Comprehensive knowledge of medical terminology, procedures, and protocols.
- Proficiency in electronic health record (EHR) systems and medical office software.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Managing one's own time and the time of others.
Nice To Haves
- Basic Life Support [BLS Certification]
- Certified Medical Assistant [National Certification]
- Emergency Medical Technician - Basic [Massachusetts]
- Direct MA experience or medical field work 0-1 year
Responsibilities
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Show patients to examination rooms and prepare necessary equipment for healthcare providers.
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Acts as a liaison with other departments and advocates for patients with a positive customer service approach.
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.
- Clean and sterilize instruments and dispose of contaminated supplies.
Benefits
- Competitive base pay
- Comprehensive benefits
- Career advancement opportunities
- Differentials, premiums and bonuses as applicable
- Recognition programs designed to celebrate your contributions and support your professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
