Medical Assistant I - Calistoga/St. Helena (Temporary)

OLE Health • St. Helena, CA

7d • $25 - $31

About The Position

The Medical Assistant works with the medical services staff to assist with medical visits and provide initial patient intake. The Medical Assistant works as part of a multidisciplinary team composed of the clinic services coordinator, physicians, nurse practitioners, physician assistants, and community health workers educators to provide comprehensive care to a primarily low income, non-English speaking population. The Medical Assistant I ensure optimum patient care through the efficient rooming of patients, exhibiting good communication with patients and other staff, performing medical procedures, providing patient education, follow-up care instructions, and completing daily documentation.

CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience.

CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples,

people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of

all ages and religions, and individuals who have been affected by the legal system.
YOU ARE WELCOME HERE.

Requirements

• High school diploma or general education degree (GED) required.
• Satisfactory completion of an accredited medical assistant program in California; CA Medical Assistant certification strongly preferred.
• Must have EMT certification or similar certification in lieu of Medical Assistant certification.
• Phlebotomy Certificate strongly preferred.
• Entry level position up to one year of experience.
• Must certify and remain current in CPR.
• Strong verbal and written communication skills.
• Strong interpersonal and customer service skills required.
• Computer skills; Microsoft Office Suite, strong data entry skills; electronic health record system required.
• Bilingual in English/Spanish/Dari/Punjabi/Vietnamese strongly preferred.
• Strong analytical and problem-solving skills and attention to detail required.
• Reliable transportation required.

Responsibilities

• Interviews patients for program eligibility for a variety of health care coverage programs including, but not limited to, Covered California, Medi-Cal, Healthy Families, Patient Assistance Program (PAP), and County Medical Services Program (CMSP).
• Assists patients with applications to the various programs and in collection of necessary documentation as necessary.
• Educates patients, family members and community about various health coverage programs.
• Provide data entry of patient information into electronic health record system.
• Supporting community events and health fairs.
• Responsible for greeting patients into exam room areas and driving a positive patient customer service experience
• Rooms patients, obtains and documents vital signs.
• Collects and documents patient history and current state of health
• Disinfects and prepares treatment rooms, equipment and supplies in a timely manner to ensure optimum flow
• Provides patient education and follow-up care instructions as directed by provider at discharge.
• Performs panel management and non-visit tasks as assigned by Provider or Nurse
• Works closely with providers to provide high quality care to each patient by addressing their health needs and concerns
• Proactively ensure that Provider/MA “huddles” take place on time in preparation for each shift
• Performs various routine screening and procedures as directed by medical provider and document findings as per protocol.
• Performs various medical assistant procedures, including but not limited to: finger sticks for hemoglobin checks; ear washes; nebulizer treatments; urine dipsticks; specimen collection for throat and/or urine cultures; wound cleaning; PPD placement; INR; glucose; HCG; and Hemoglobin A1C (some procedures may not be applicable to all sites)
• Administers immunizations per provider order and documents in electronic health record
• Ensures that all logs, forms, records and charts are complete, thorough and accurate
• Documents freezer & refrigerator temperature and takes appropriate action to maintain correct temperatures
• Runs quality assurance tests daily to ensure proper functionality of equipment for in-house testing
• Practices standard safety precautions to ensure safety to self, other staff and patients, including handling of contained waste and sharps, and cleaning and disinfecting medical equipment after use
• Communicates clearly with providers, other staff and patients to promote optimum clinic flow and proper patient hand off; communicates with Back Office Supervisor on urgent issues
• Appropriately completes chart prep, supports with QI measures, as well as carrying out other administrative tasks assigned by the back office supervisor.
• Ensures that patients messages are responded to in a timely manner as indicated by site leadership.
• Proactively helps teammates during down time
• Recommends improvement in processes and practices through the proper channels
• Performs other duties as assigned.

Benefits

• Medical, Dental, Vision Coverage
• Employer covers 90% of employee medical, dental and vision premium and 50% of dependent premium
• 18 days of PTO (Vacation & Sick)
• 10 Paid Holidays + 1 Float Holiday
• 2% employer match with employee 4% Contribution 403(b) retirement plan
• Tuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent)
• Life & Accidental Insurance Coverage
• Employer contribution for Health Savings Account

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED