Transit Village Family Medicine Full-time Medical Assistant I/II

La Clinica de la Raza•Oakland, CA

34d

About The Position

Who we are La Clinica de La Raza is a Non profit community based health center established in 1971 to address health barriers and create better lives for the underserved We have proudly grown into 35 sites across Alameda Contra Costa and Solano County To learn more about our history click here Our History La Clinica or visit our website at wwwlaclinicaorg Job Summary We are looking for Medical Assistants who are inspired to deliver a great experience to our patients and who want to play an important role in patient centered care by performing at the top of their scope of practice At La Clnica you will be challenged to be exceptionally accurate observant and an efficient task master while at the same time providing a human touch and excellent overall patient experience Many people excel at one of these areas but it takes someone with a special combination of skills and character to do both To be successful you need to enjoy interacting with all kinds of different people to feel energized by a fast paced clinic environment and remain cool under pressure even when serving a person who is upset disrespectful or impatient You should have a successful history of being responsible reliable and capable of solving problems while being friendly and helpful in looking for ways to support other care team members

Requirements

Basic medical assisting practices and skills and the various types of equipment used
Modern medical terminology chronic health conditions and health education related to the service area
Working with modern computer applications and electronic health records
Administration of skin tests and medication by injection
Methods of safely lifting and moving patients equipment and supplies
Cleaning and sterilization techniques for medical equipment examining rooms and patients areas
Bilingual proficiency in Spanish or Specify Language
Demonstrate flexibility and ability to accept changes gracefully
Able to work professionally and collaboratively in team based care delivery
Comfort with direct patient contact and solid interpersonal skills for patient education and coaching
Ability to work across cultures and demonstrate support of diversity equity and inclusion
Use clear and efficient written and verbal communication skills using the English language
Complete and maintain accurate and concise patient records
Ability to participate with other staff on Saturday and evening rotation
High School diploma or equivalent required
MA I There are 3 ways you can qualify for an MA I position
Completion of an accredited MA Training program OR
Must hold a current BLS Basic Life Support Certificate You will have 30 day grace period to obtain your certificate from the date of hire
One year of hospitalclinicmedical office experience and completion of on the job training with documented sign off on all competencies within 90 days of hire OR
Completion of on the job training with documented sign off on all competencies within 90 days of hire
MA II Certification from American Association of Medical Assistants AAMA American Medical Technologists AMT California Certifying Board of Medical Assistants CCMA or the Nationally Registered Certified Medical Assistant NRCMA and other board approved medical assistant certifying organizations
Must hold a current BLS Basic Life Support Certificate You will have 30 day grace period to obtain your certificate from the date of hire
Health clearances and immunization records required of all healthcare professionals

Nice To Haves

Phlebotomy Certification
Bilingual EnglishSpanish or other languages as required to meet the needs of the patient population

Responsibilities

Patient Care Prepare treatment rooms and set up medical laboratory equipment
Verify purpose of visit with the patient and record medical history in the Electronic Health Record system EHR
Ability to maintain strict confidentiality regarding patient information
Administer health questionnaires
Prepare patients for examination by performing preliminary physical tests and taking vital signs
Effectively communicate requests from patients to provider or care team members
Perform routine medical tasks and procedures including vision tests urine dipstick tests pregnancy tests basic hearing tests blood glucose testing site of care hemoglobin A1C testing sputum collections oral HIV tests and non invasive specimen collection
Collect finger stick blood specimens and assist in the collection of tissue or other laboratory specimens log the specimens and prepare them for testing
Conduct specialized procedures under the direction of a clinician such as nebulizer treatments spirometry suture removal and wound care
Coordinate patient flow to maximize patient access and service
Clean and sterilize instruments and dispose of contaminated supplies
Explain andor translate treatment procedures medications diets or providers instructions to patients
Schedule follow up appointments or recall appointments after visit
Help providers examine and treat patients
Prepare and administer medications and injections as directed by a provider
Provide prescription information to pharmacies as directed by a provider
Actively participate in panel management and population health practices and software tools
Complete and review information at end of patient visit
Administer immunizations document in EHR and other electronic tracking systems
Ensure that all logs forms records and charts are complete thorough and accurate
Provide patient education and follow up care instructions as instructed by provider
Commitment to Quality Demonstrate a commitment to excellent patient experience and quality outcomes in equal measure
Communicate and work effectively with providers and other members of the care team to best serve patients
Contribute to a welcoming clinical space and healthy work environment through proactive relationship building direct communication and sound judgment
Engaged participation in huddles staff meetings team building activities and assigned development opportunities
Continue your professional development through participation in educational opportunities
Adherence to La Clnica all ethical and professional standards including La Clnicas policies and procedures
General Office Duties Perform general office duties such as scheduling appointments for patients answering telephones recording medical updates from the provider or completing insurance forms
Screen and monitor EHR requests completing or routing as assigned
Greet and log in patients arriving at office or clinic in the appropriate electronic system
Contact medical facilities or departments to schedule patients for tests or appointments
Inventory stock order and verify receipt of medical lab or office supplies or equipment
Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
Enter key medical record information or perform other required record keeping duties required