Medical Assistant I - Cardiology

Bassett Healthcare Network-posted 3 months ago

$17 - $26/Yr

Cooperstown, NY

Nursing and Residential Care Facilities

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Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.

Serve as the first point of contact for patients within the Bassett Healthcare Network.
Demonstrate excellence in all patient and customer encounters including face-to-face and telephone interactions.
Provide clinical support to ambulatory patient care teams through excellent customer service, attention to detail, and interpersonal skills.
Communicate clearly, accurately, and timely with nurses and practitioners regarding patients.
Schedule patients for optimum care and provider efficiency.
Greet every patient in a courteous and friendly manner.
Answer phones within 3 rings using a 3-part greeting.
Take clear, complete, and accurate phone messages and follow up on these messages.
Ensure patient preferences for communication are up to date.
Fill out the Interactive Face Sheet and confirm demographic and insurance information.
Remind patients that the collection of their copay will be expected.
Review the electronic Confirm List daily to confirm appointments with patients.
Process electronic or written requests for urgent referrals same day.
Perform chart review in preparation for providers' clinic.
Ensure all necessary reports, lab work, or films related to appointments are available.
Prepare medication refill messages by obtaining all required information.
Room patients in a timely manner and identify patients using 2 identifiers.
Document patient work-up information accurately.
Utilize the EMR clinical documentation system in support of patient care duties.
Enter charges for supplies and clinical testing.
Communicate patient issues/concerns to providers.
Distribute patient literature as necessary.
Perform all point of care testing and ensure logbooks are updated.
Clean and stock exam rooms daily.
Monitor supply levels to improve inventory control.
Meet yearly competency requirements as set forth by departmental leadership.
Attend required in-services as requested by supervisor.
Maintain job specific knowledge and proficiency.
Perform similar or related duties as requested or directed.

High School Diploma or GED, preferred.
Minimum of 1 year of relevant work experience, required.
Associate degree or higher may be substituted for one year of relevant work experience.
Customer service experience, preferred.
Certification as a Medical Office Assistant or Medical Assistant, preferred.
BLS Certification, preferred.

Paid time off, including company holidays, vacation, and sick time.
Medical, dental and vision insurance.
Life insurance and disability protection.
Retirement benefits including an employer match.

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