Medical Assistant - Hepatology Clinic - Full Time - Jeff Hwy

Ochsner Health-posted 3 months ago
Full-time • Entry Level
New Orleans, LA
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This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of various backgrounds and age and maintains positive relationships with patients and their families. Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician. Communicates via phone to ensure patient needs are met timely and accurately. Accesses company's data systems to document pertinent medical information.

  • Supports the patient and provider throughout the patient visit.
  • Ensures the patient and provider are prepared for the visit.
  • Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
  • Provides excellent patient service through effective communication both over the phone and in person.
  • Completes appropriate documentation including patient registration if necessary.
  • Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
  • Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
  • Performs other related duties as assigned.
  • High school diploma required.
  • Completion of a formal medical assistant training program preferred.
  • Experience working with and maintaining confidential information.
  • Experience working in a fast-paced environment with minimal supervision.
  • Medical Assistant Certification required.
  • Basic Life Support (BLS) from the American Heart Association required.
  • Clinical knowledge.
  • Proficiency in using computers, software, and web-based applications.
  • Effective verbal and written communication skills.
  • Strong interpersonal and customer service skills.
  • Ochsner Health is an Equal Opportunity Employer.
  • Opportunities for professional development.
  • Access to a supportive work environment.
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