Medical Assistant (General, Breast, Vascular Surgery) - Full-time

Sturdy Memorial Hospital • Attleboro, MA

84d

About The Position

The Medical Assistant works under the Lead Medical Assistant and Practice Manager or Practice Supervisor to assist with maintaining efficient patient flow and quality care. The Medical Assistant works as part of a health care team to provide comprehensive care in a non-judgmental manner.

Requirements

• Excellent interpersonal skills and teamwork ability.
• Demonstrated ability to interact with patients.
• Commitment to patient experience and quality improvement in the outpatient setting.
• Ability to measure and document vitals, take temperatures, draw blood, weight, and height.
• Ability to obtain a basic medical history.
• Graduate of a two-year accredited Medical Assistant program preferred.
• High school diploma or equivalent is required.
• Medical Assistant Certificate.

Responsibilities

• Assist with maintaining efficient patient flow and quality care.
• Interact with patients to promote an excellent and safe patient experience.
• Measure and document vitals, take temperatures, draw blood, weight, and height.
• Obtain a basic medical history including chief complaint, medication history, social history, and family history.
• Prepare all patients for examinations with necessary medical supplies.
• Maintain clinical competency and continuous education.
• Review, process, and route clinical documentation.
• Establish excellent rapport with patients including patient education.
• Work collaboratively with other health care professionals in providing outcome-oriented care.
• Demonstrate problem solving and thrive in a fast-paced work environment.
• Maintain a safe and healthy environment for patients and co-workers by following standards and procedures.
• Demonstrate necessary functions to maintain continuity of care for patients.
• Cross train to assist front-desk staff if necessary.
• Perform essential clinical responsibilities including rooming patients, taking vitals, procedures, prescription renewals, triage of patient phone calls, review charts, lab test results, scheduling patients, and responding to provider messages.
• Prepare exam rooms for providers between patient contact.
• Obtain prior authorizations for office visits, prescriptions, and procedures/surgeries.
• Assist in the in-bound/out-bound referral process.
• Prepare the medical chart including importing medications from pharmacy, preloading vaccines, and documenting pre-visit forms.
• Administer vaccines.
• Assist in scheduling new and established patient appointments as needed.
• Communicate well over the phone with patients and other healthcare professionals using professional communication skills.
• Evaluate patient phone calls.
• Assist in inbox management and refills according to SMA policy.
• Monitor and work appropriately in Electronic Medical Record environment and office workflows.
• Adapt in a busy office environment to meet care standards.
• Understand supply management processes and needs.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees