About The Position

The Medical Assistant is an essential member of the patient center medical home team. The Medical Assistant is responsible for coordination of care between the patient and medical provider, while helping support the clinical team with effective and efficient delivery of health care services. This position will be located at various locations as assigned.

Requirements

  • Minimum of a High School Diploma or GED equivalent from an accredited school
  • National CMA (Certified Medical Assistant) or RMA (Registered Medical Assistant) certification required
  • BLS certification required
  • Maintain current general medical knowledge.
  • Ability to communicate effectively with patients, co-workers, and guest.
  • Ability to take initiative and handle various task simultaneously
  • Knowledge of policies, procedures, regulations, and protocols
  • Knowledge of data bases (ex: EMR systems)
  • Familiar with medication names and usage
  • Medical terminology
  • At least two years of experience in a physician’s office
  • Excellent interpersonal skills
  • Detailed oriented
  • Ability to multitask
  • Compassion for patients
  • As a participant in the Floater staffing pool, the Medical Assistant – Float will work where assigned and communicate any difficulties with their direct supervisor or designee.
  • The Medical Assistant – Float is responsible for travel to the locations as assigned; therefore must have reliable transportation to remain in the Floater staffing pool.
  • The Medial assistant – Float must be available to work between Monday – Friday from 7:30 am to 6:00; you may also be asked to work Access Hope which hours are Monday – Saturday from 8 am to 8 pm. Your hours will be adjusted to if you are scheduled to work an Access Hope shift. Access hope shifts will rotate amongst the Floater Staffing Pool as appropriate.
  • It is the responsibility of the Medial Assistant – Float to keep contact information updated with supervisor at all times.

Nice To Haves

  • Bilingual in English/Spanish preferred

Responsibilities

  • Assist the medical provider in the evaluation and treatment of clients to include patient intake, taking and recording of vital signs, diagnostic procedures, and lab work.
  • Assist with medication refills when needed
  • Facilitates efficient patient flow and room turnover
  • Keeps work area neat, tidy, and well supplied.
  • Stocks exam room with supplies daily
  • Performs data entry task for reporting purposes
  • Responds to phone calls in timely manner
  • Performs practice specific duties in accordance with recommended guidelines
  • Participation in training opportunities to enhance knowledge such as conferences, and continuing education/in-service events
  • Utilizes data systems to assist with chart prep prior to patients appointment
  • Develops and maintains working knowledge of all equipment needed to perform duties
  • Ability to understand and administer vaccines and immunizations to pediatric and/or adult patients.
  • Effective communication with other healthcare entities, departments, and guest
  • Manage and maintain medical records
  • Schedule appointments
  • Provide appropriate education to patient and/or patient’s family
  • Ability to help in other offices when needed(may include travel)
  • Helps maintain medical supply inventory
  • Assist in training new medical assistants to the organization in the standard working procedures of HopeHealth
  • Other duties as assigned
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