MEDICAL ASSISTANT FAMILY PRACTICE

Down East Community Hospital • Machias, ME

116d

About The Position

The position involves greeting and preparing patients for office visits or outpatient procedures, obtaining vital signs, and updating problem and medication lists at each visit. The role includes assisting in procedures requested by medical providers, performing phlebotomy as needed, and checking charts for omissions and compliance. The individual will maintain the sterilization process of instruments, make referral and prescription calls, and refill prescriptions as applicable. Additionally, the position requires screening calls, ensuring necessary release and consent forms are signed, and performing lab testing according to protocols. The individual will also prepare electronic charts for patient encounters, schedule patients for procedures, and communicate with patients through various channels. Responsibilities include participating in department quality indicators, collecting provider quality data, completing checklists for inventory and samples management, and maintaining compliance with hospital policies and state and federal regulations. The role demands a commitment to the hospital's mission and values, reliable attendance, and adherence to safety policies.

Requirements

• Ability to work with the public.
• Able to handle multiple tasks simultaneously.
• Immunization and injection administration, vision & hearing, phlebotomy.
• Certified Medical Assisting degree or appropriate training.
• CMA or RMA certification with 90 days of hire if graduating from an accredited school.
• On the job training-1 year of training with competency completed within that same, then CCMA certification within 90 days.

Responsibilities

• Greets and prepares patient for office visit or outpatient procedure.
• Obtains vital signs and weighs each patient.
• Updates problem and medication list at each patient visit.
• Assists in procedures requested by the medical provider.
• Performs phlebotomy as needed.
• Checks charts routinely for omissions and compliance.
• Maintains sterilization process of all instruments.
• Makes referral and prescription calls per medical provider’s orders.
• Refills prescriptions, per protocol and as applicable.
• Screens calls including emergency calls.
• Assures that all necessary release and consent forms are signed.
• Performs lab testing according to set protocols and maintains yearly competency.
• Performs look up per protocol on the Maine Prescription Monitoring Program.
• Performs Medication Prior Authorizations, as needed.
• Prepares electronic charts with all requested information in preparation of patient encounters.
• Schedules patients for procedures in OR and any outpatient test (x-rays, labs, etc), if applicable.
• Communicates with patients via various communication avenues, including secure messaging.
• Participates with any department quality indicators.
• Responsible to collect provider quality data as requested.
• Completes daily, weekly, and monthly checklists with duties to include inventory management, samples management, and other monitors.
• Obtains working knowledge of IMMPACT procedures, policies, performance expectations, etc. as needed.
• Maintains compliance with all hospital policies as well as compliance with all State, Federal and CMS policies of licensing and certification.
• Responsible to maintain medical record privacy and security according to hospital policies and procedures at all times.
• Demonstrates a clear understanding of, and commitment to, the hospital’s mission, vision and values as well as the service excellence standards while completing all tasks and responsibilities.
• Provides coverage for other DECH physician offices when necessary.
• Seeks out needed information by staying informed and involved by attending meetings; reading memos, policies, meeting minutes, newsletters, email and other appropriate information in a timely manner.
• Uses patient handling techniques as appropriate to the needs of the individual patient in keeping with the Safe Patient and Handling and Movement Policy.
• Reliable attendance and punctuality, including observing appropriate break times and extending a scheduled shift when necessary to meet patient demands.
• Performs duties in a safe manner, in compliance with all safety policies and procedures.
• Complies with the Code of Conduct and all appropriate policies and procedures.
• Other duties, as assigned, that are relevant to the position and department.

What This Job Offers

• Education Level: Associate degree
• Number of Employees: 251-500 employees