Medical Assistant - Family Practice

Best Care • Omaha, NE

87d

About The Position

At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Requirements

• High School Diploma or General Educational Development (GED) required.
• Successful completion from an accredited Medical Assistant program required.
• 6 months previous medical assistant experience preferred.
• Current American Heart Association or American Red Cross Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire.
• Medication Aide Registry (MAR or MAR.40) required within 2 months of hire date.
• Knowledge of medical terminology and procedures required.
• Knowledge of medicine including recognizing and diagnosed diseases, deformities, and other illnesses.
• Skill to effectively manage time and prioritize tasks.
• Skill to proficiently type information into the computer to capture or detail information quickly.
• Ability to provide caring patient care services when talking with patients and their family members.
• Ability to critically listen to questions from patients and information from providers to convey information effectively.
• Ability to anticipate, recognize, and resolve problems before they occur.
• Ability to problem solve during several daily activities which includes the ability to be flexible.
• Ability to learn and proficiently navigate through computer programs that contain patient information.
• Strong verbal communication skills for positive interaction with providers, staff and patients required.
• Able to follow written and verbal instructions/directions required.
• Health Insurance Portability and Accountability Act (HIPAA) understanding.

Responsibilities

• Documents all lab, procedures, and appointments on tracking forms.
• Completes tracking forms and follows up on missed appointments and procedures.
• Assists Health Coaches by working patient lists and scheduling appointments as directed.
• Provides patient and family education to ensure adequate knowledge/awareness and recommends appropriate community resources as needed.
• Performs telephone triage to determine patient needs by recording and reporting patient condition to provider and advising patient based on provider instructions.
• Receives and returns patient calls within 90 minutes based on medical priority.
• Accurately records and reports patient's condition according to department policy.
• Maintains work areas to ensure healthy environmental conditions by cleaning and organizing equipment and rooms.
• Handles prescription renewals/inquiries to facilitate patient care.
• Prepares exam rooms and equipment to facilitate treatment and examination of patients.
• Prepares patient for provider exam by reviewing medical records, weighing patient, checking vital signs, performing medication reconciliation and obtaining information relevant to patient care.
• Assists providers to facilitate patient treatment by retrieving tests and medical records and obtaining lab work as directed.
• Dispenses medications at the direction of a provider to patients.
• Assists and/or performs phlebotomy with proper labeling and handling of specimens.
• Ensures accuracy of order entry and completes appropriate documentation without error.
• Orders and schedules tests as directed.
• Answers calls according to protocol.
• Returns phone messages according to protocol.
• Provides test results according to protocol.
• Accurately completes pharmacy requests.

Benefits

• Competitive pay
• Excellent benefits
• Great work environment

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees