About The Position

Provides safe, therapeutic and efficient care and services to patients. Assists in direct patient care, performs treatments, administers medications (if qualified and appropriately supervised), and instructs patients and their families in appropriate care, as directed by their provider. Is an active team participant in the patient-centered practice, by aiding in the development of office workflows that support patient centered care. Specific clinical duties and responsibilities can vary depending on the specialty you work at (see applicable competency checklist for department specific duties and responsibilities).

Requirements

  • Associates Degree Medical Assistant or Practical Nurse Required or Diploma Program Medical Assistant Required.
  • Certified Medical Assistant Upon Hire Required.
  • Basic Life Support Upon Hire Required.
  • Certificate of completion from an accredited Medical Assistant program (Diploma) Or National Medical Assistant Certification Upon Hire Required.
  • Completes all required education programs and competency testing needed to perform at an advanced level Upon Hire Required.
  • Medical terminology Upon Hire Required.

Nice To Haves

  • Proficient communication skills including SBAR technique.
  • Ability to effectively present clinical information to the care team.
  • Proficient in navigating and entering information into an electronic health record.
  • Models team work.
  • Self-motivated and dependable.
  • Able to work independently.

Responsibilities

  • Obtains and documents reason for visit, patient vital signs which may include: Temperature, blood pressure, weight, BMI, respirations, and pulse.
  • Collects specimens as directed by provider. Uses appropriate equipment and protocols for specimen collection, processing, handling, and storage. Ensures all specimens are tracked/logged prior to transportation to lab.
  • Ensures all patient care areas are adequately stocked with unexpired medical supplies and has equipment that is in good working condition with up to date biomedical assessment checks.
  • Prepares patients for scheduled procedures by assuring patient is appropriately gowned and instruments and supplies are set-up.
  • Arranges for patients' ordered diagnostic and therapeutic services by completing necessary paperwork and scheduling of appointments.
  • Under the direct supervision of a licensed nurse or provider, prepares and administers vaccines, medications and controlled substances/narcotics as prescribed by the provider.
  • Documents and processes prescription requests and refills per protocol.
  • Performs basic office procedures, examinations and/or tests ordered by provider.
  • Provides patients with standard patient care instructions and education, and reviews with patient and family members as directed by providers.
  • Obtains comprehensive health information from patient/family members to review with providers or clinical resource over the phone.
  • Completes pre-visit planning and visit prep according to established guidelines.
  • Efficiently manages daily patient flow to manage fluctuating patient volumes and demands.
  • Under the direction of your supervisor, takes ownership in an office function/process improvement.
  • Maintains strict confidentiality of patient's health information.
  • Supports the provider during the visit and patient exam by collecting and entering information in the patient record.
  • Maintains an 80% or higher on all yearly audits performed.

Benefits

  • Comprehensive health benefits.
  • Flexible spending and health savings accounts.
  • Retirement savings plan.
  • Paid time off (PTO).
  • Short-term disability.
  • Education assistance.
  • Financial education and support, including DailyPay.
  • Wellness and Wellbeing program.
  • Caregiver support via Wellthy.
  • Childcare referral service via Wellthy.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Ambulatory Health Care Services

Education Level

Associate degree

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