Visit Facilitator (Primary Care)

University of Minnesota Physicians•Minneapolis, MN

5d•$23 - $33•Onsite

About The Position

Why M Physicians? The Primary Care Clinic is centrally located within the Clinics and Surgery Center building allowing patients to see their primary care provider in the same building they may see their specialty care providers. Our clinic sees a large volume of patients providing care to all- from the routine physicals to the medically complex acute care visits. Our clinic is closely tied with the University allowing us to have a blend of dedicated faculty physicians working alongside internal medicine residents. This creates a collaborative environment for staff growth and daily learning. What you will do: You will play a meaningful role in supporting providers and patients during their clinic visits. Monitoring clinic schedules, greeting and guiding patients to their examination room, and collecting pertinent medical information for their health records. Act as valued partner in delivering an outstanding patient experience by coordinating and communicating with other members of the health care team, including nursing staff, advanced practice providers, and physicians, among others. Depending on scope of certification or license, some employees will be assisting with minor in office procedures, giving injections and immunizations and other laboratory/sample collections.

Requirements

As an Emergency Medical Technician (EMT): NREMT & MN EMT certification
As a Medical Assistant (MA):Possess a Medical Assistant Diploma with proof of completion of a 160-hour externship OR hold AAMA Certification OR AMT Registration.
As a Visit Facilitator: In the absence of a certification or license, a high school diploma or GED and 1+ year of customer service experience is required

Responsibilities

supporting providers and patients during their clinic visits
Monitoring clinic schedules
greeting and guiding patients to their examination room
collecting pertinent medical information for their health records
coordinating and communicating with other members of the health care team, including nursing staff, advanced practice providers, and physicians, among others
assisting with minor in office procedures
giving injections and immunizations and other laboratory/sample collections