Medical Assistant, Concierge Medicine & Wellness

Synergy Private Health • Wellesley, MA

419d • $52,000 - $62,400

About The Position

The Medical Assistant position at Synergy Private Health is a full-time role focused on providing high-quality, personalized integrative care in a supportive and team-oriented environment. The role involves direct patient interaction, clinical support, administrative duties, and patient education, all aimed at enhancing the patient experience in a concierge medical practice.

Requirements

• High school diploma or equivalent; completion of a medical assistant program.
• Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA).
• 3+ years of experience in a medical office or outpatient setting.
• Proficiency in EPIC and Microsoft Office applications.
• Excellent customer service skills.
• Outstanding communication skills in all formats: written, phone, electronic, in-person.
• Proven ability to handle sensitive information in a discrete manner.
• Ability to multitask and change priorities to best meet patient needs.
• Strong organizational and multitasking abilities.

Nice To Haves

• Associate's degree in a related field.
• Experience in cardiology, internal medicine, or primary care.

Responsibilities

• Greet and escort patients to examination rooms.
• Obtain and record patient medical history, vital signs, and chief complaints.
• Assist healthcare providers during examinations and minor medical procedures.
• Administer medications, vaccines, and treatments as directed by physicians.
• Prepare and maintain examination rooms with necessary supplies and equipment.
• Perform basic laboratory tests such as blood draws, urinalysis, and specimen collection.
• Coordinate and schedule diagnostic tests and imaging studies.
• Ensure proper sterilization and maintenance of medical instruments.
• Schedule patient appointments and manage the appointment calendar.
• Verify and update patient information in electronic health records (EHR).
• Handle patient inquiries, both in-person and over the phone, with professionalism and courtesy.
• Assist with insurance verification and billing processes.
• Communicate effectively with patients, physicians, and other healthcare team members.
• Collaborate with the front desk, nursing staff, and other medical assistants to ensure smooth workflow.
• Relay important information between patients and healthcare providers.
• Provide patients with information on medications, treatment plans, and preventive care.
• Educate patients on proper health maintenance and lifestyle choices.
• Assist in developing educational materials for patients.
• Adhere to all applicable healthcare regulations and maintain compliance with privacy laws.
• Participate in quality improvement initiatives and ensure adherence to practice protocols.

Benefits

• Free parking
• Paid training
• Wellness program
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• On-the-job training
• Parental leave
• Employee assistance program
• 401(k) matching
• Professional development assistance
• Paid sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED