Medical Assistant - Community Behavioral Health Center (CBHC)

Riverside Community Care • Milford, MA

395d • $48,526 - $48,526

About The Position

The Medical Assistant at Riverside Community Care's Community Behavioral Health Center (CBHC) plays a crucial role in supporting medical staff and managing administrative tasks. This position involves providing clinical support, maintaining databases, and performing clerical duties to ensure the efficient operation of the program. The Medical Assistant will work closely with behavioral health professionals to enhance patient care and communication within the center.

Requirements

• High School degree required with some college coursework preferred.
• Valid Massachusetts Medical Assistance license.
• One to two years of experience in an office environment.
• Strong verbal communication skills.
• Highly organized and detail oriented.
• Minimum of three years proven experience using Microsoft Office programs including Microsoft Word, Outlook, Excel and Access preferred.
• Valid driver's license and regular access to a reliable vehicle (may be required, depending on program location).

Responsibilities

• Answer telephones, screen and direct calls to the appropriate individuals.
• Greet and direct visitors to the appropriate program/individual.
• Request medical records from outside sources as needed.
• Collect consumer payments and maintain client ledgers daily, as needed.
• Complete all required administrative documentation in a timely fashion and maintain consumer record files in accordance with quality assurance standards.
• Assist psychiatric staff by scheduling appointments for medication visits and assisting with medical documentation.
• Provide support to Psychiatrist and NPs by communicating with clients served regarding scheduling, referrals, questions and problem solving.
• Obtain vital signs and metrics as needed and requested by medical staff.
• Maintain temperature logs as needed for refrigerated medications.
• Collaborate with coworkers in sharing workload.

Benefits

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts - both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan with employer match
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner's fee

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Nursing and Residential Care Facilities
• Education Level: High school or GED