Medical Assistant/CNA/EMT
About The Position
Just 4 Kids Urgent Care is seeking a versatile Medical Assistant and Medical Receptionist to provide an excellent patient experience. This valuable cross-trained staff member will tend to a variety of duties within the Rexburg and Idaho Falls Clinics. It is anticipated that two 12-hour shifts will be needed per week in either clinic. The Medical Assistant/Receptionist will maintain the check-in process as well as assist medical staff in performing a variety of clinical tasks. Patient Care. Prepare examination and treatment rooms with necessary instruments. Take patient histories and vital signs. Screen and direct patient calls to appropriate staff. Maintain confidentiality with all patient information (HIPAA). Clerical. Provide accurate and timely documentation to staff, insurance carriers and clinic leadership. Correspondence by phone, in person, or in writing with regard to patient care, i.e. insurance carriers, physicians, non-clinic physicians. Maintain patient records for clinical use, medical records use, billing use, physicians’ review, etc. Document patient files, records, forms, and other info. Complete opening and closing procedures. Be sure work area appears neat, well stocked, and organized. Reception Provide exceptional guardian and patient encounters. Determine the priority of patients’ needs based on the severity of their symptoms. Obtain necessary insurance information to add/update patient account(s) in EHR. Keep patients informed of their account information and status. Answer telephone calls, record and deliver messages for other staff members. Perform various clerical duties such as copying/scanning forms, reports, patient info, etc. Collect payments, insurance co-pays, medicine charges, etc. Upon discharge, distribute patient records to proper departments or offices. Maintain a tidy, clean lobby and work area. Other Duties Maintain disposable and non-disposable supplies, i.e. wound care supplies, laundry, etc. Provide general information of department policies and procedures. Attend required meetings, re-certifications, and participate in committees as requested. Maintain clean, professional working/treatment area. Accept and assume responsibility for special projects as they arise. Ensure a superior patient experience, by embracing the J4K mission and values, and treating all with compassion and respect.
Requirements
- Minimum High school diploma or equivalent
- Ability to successfully complete new hire training program
- Maintain current BLS certificate
- Maintain current MA, CNA, or EMT license
Responsibilities
- Prepare examination and treatment rooms with necessary instruments
- Take patient histories and vital signs
- Screen and direct patient calls to appropriate staff
- Maintain confidentiality with all patient information (HIPAA)
- Provide accurate and timely documentation to staff, insurance carriers and clinic leadership
- Correspondence by phone, in person, or in writing with regard to patient care, i.e. insurance carriers, physicians, non-clinic physicians
- Maintain patient records for clinical use, medical records use, billing use, physicians’ review, etc
- Document patient files, records, forms, and other info
- Complete opening and closing procedures
- Be sure work area appears neat, well stocked, and organized
- Provide exceptional guardian and patient encounters
- Determine the priority of patients’ needs based on the severity of their symptoms
- Obtain necessary insurance information to add/update patient account(s) in EHR
- Keep patients informed of their account information and status
- Answer telephone calls, record and deliver messages for other staff members
- Perform various clerical duties such as copying/scanning forms, reports, patient info, etc
- Collect payments, insurance co-pays, medicine charges, etc
- Upon discharge, distribute patient records to proper departments or offices
- Maintain a tidy, clean lobby and work area
- Maintain disposable and non-disposable supplies, i.e. wound care supplies, laundry, etc
- Provide general information of department policies and procedures
- Attend required meetings, re-certifications, and participate in committees as requested
- Maintain clean, professional working/treatment area
- Accept and assume responsibility for special projects as they arise
- Ensure a superior patient experience, by embracing the J4K mission and values, and treating all with compassion and respect
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
