Just 4 Kids Health is seeking a CMA, CNA, and/or EMT to assist with both reception duties as well as cover clinical shifts as needed. Employees at Just 4 Kids are expected to provide an excellent patient experience by treating each patient and parent with kindness, empathy, and understanding. The MA hired for this position will fill a minimum of one shift per week in the reception position. Cross training is a requirement. Some of the reception duties are as follows: Provide exceptional guardian and patient encounters. Determine the priority of patients’ needs based on the severity of their symptoms. Obtain necessary insurance information to add/update patient account(s) in electronic medical records system. Keep patients informed of their account information and status. Answer telephone calls, record and deliver messages for other staff members. Perform various clerical duties such as copying/scanning forms, reports, patient info, etc. Collect payments, insurance co-pays, medicine charges, etc. Upon discharge, distribute patient records to proper departments or offices. Maintain a tidy, clean lobby and work area. Maintain confidentiality with all patient information (HIPAA). Ensure a superior patient experience, by embracing the Just 4 Kids mission and values, and treating all with compassion and respect. MA Duties are as follows: Prepare examination and treatment rooms with necessary instruments. Take patient histories and vital signs. Screen and direct patient calls to appropriate staff. Maintain confidentiality with all patient information (HIPAA). Provide accurate and timely documentation to staff, insurance carriers and clinic leadership. Correspondence by phone, in person, or in writing with regard to patient care, i.e. insurance carriers, physicians, non-clinic physicians. Maintain patient records for clinical use, medical records use, billing use, physicians’ review, etc. Document patient files, records, forms, and other info. Maintain clinical and office supplies and equipment. Complete opening and closing procedures. Be sure work area appears neat, well stocked, and organized. Other Duties Maintain disposable and non-disposable supplies, i.e. wound care supplies, laundry, etc. Provide general information of department policies and procedures. Attend required meetings, re-certifications, and participate in committees as requested. Maintain clean, professional working/treatment area.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees