Medical Assistant Clinical Educator

Chase Brexton Health Care-posted 4 months ago

Full-time • Mid Level

Glen Burnie, MD

251-500 employees

Hospitals

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The Medical Assistant Clinical Educator is considered the expert level Medical Assistant tasked with orienting and evaluating the skill set of Medical Assistants at designated Chase Brexton locations. The Clinical Educator-MA assists in the planning, organization and execution of Medical Assistant training programs, field orientation and evaluation as identified through needs assessment, quality improvement, and implementation of new products and technology. The Clinical Educator-Medical Assistant works collaboratively with nursing leadership and other educators to train Medical Assistants across the organization.

Performs administrative duties
Participates in and contributes to the investigation of incident reports related to clinical functions
Performs chart audits and prepare reports
Collaborates with Nursing, Operations and Medical Management to meet organizational needs
Promotes effective working relations and works effectively as part of a team to facilitate the organization's ability to meet its goals and objectives
Facilitates new employee clinical orientation, routine competency training/validation, evaluation and ongoing education needs of Medical Assistants
Travels to various clinical sites routinely for field orientation, annual competency, regular in-services and trainings
Demonstrates knowledge, skills, judgment, and ability to instruct and evaluate clinical staff
Seeks continuous feedback from providers on the clinical performance of medical assistants
Reports progress and remedial needs to the direct supervisor
Maintains and submits detailed and accurate records to HR
Maintains ongoing knowledge and research of current trends and best practices
Participates in professional development activities and maintains professional affiliations
Assists in identifying opportunities for improvement of clinical workflow and generates effective educational material and training
Maintains up to date data base of teaching aides and clinical tools for medical assistant staff
Remediates staff and provides documentation to support steps taken
Participates in the development of policies, workflows and procedures in collaboration with nursing leadership
Trains staff to approved policies, workflows and procedures
Demonstrates and models respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible, and courteous environment

Medical Assistant certification or registration
Minimum of four years of experience; preferred minimum of 1 year in a Supervisory/Training role
Demonstrated knowledge requirements pertaining to efficient clinical workflows
Very strong interpersonal skills and ability to establish relationships with key constituents
Excellent discretion, judgment, tact, initiative, organizational skills, and self-motivation
Outstanding written and verbal communication skills
Ability to anticipate and assess situations accurately and recommend/implement effective courses of action
Ability to work with all members of the clinical team and help build relationships that foster an effective/efficient work environment
Ability to provide constructive feedback on clinical performance
Ability to perform the functions of the Medical Assistant role

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects

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