Medical Assistant - Clinic Laboratory

Hueman Training•Burnsville, MN

13d•Onsite

About The Position

M Health Fairview is looking for a part-time Medical Assistant to work at M Health Fairview Clinic - Burnsville . This is an 8 hour shift position with a one out of 5 weekend rotation at an alternate location. The work hours are between 7:00am to 6:30pm. Other site that this postion may cover is Lakeville clinic. The Clinic Laboratory Medical Assistant plays an important role in providing quality, proficient and professional laboratory services to diverse populations within an ambulatory healthcare environment. The Medical Assistant in the Clinic Laboratory gathers information to support the patient visit. This includes laboratory specimen collection, safe and secure specimen handling, ensuring efficient workflow, scheduling tests, and providing results as appropriate. The Medical Assistant also performs waived and moderate testing, performs routine analysis and, using standard operating procedures (SOP), operates and maintains instrumentation and information systems. The Medical Assistant works independently under general supervision in the Clinic Laboratory

Requirements

Graduate of an accredited Medical Assistant Program or LPN Vocational/Technical Training or Associate Degree which includes the completion of a clinical internship of at least 3 months duration or equivalent routes as specified in CLIA’88
Eligibility for American Association of Medical Assistants (AAMA) or Phlebotomy Certification within 12 months of hire
Initial or proof of existing certification and receipt of American Association of Medical Assistants (AAMA) or Phlebotomy Certification within 24 months of hire
Certification must be maintained at the expense of the employee and is required for continued employment.
Basic Life Support (BLS)
Willingness to work at other sites required.
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served
Partners with patient care giver in care/decision making.
Communicates in a respective manner.
Ensures a safe, secure environment.
Individualizes plan of care to meet patient needs.
Modifies clinical interventions based on population served.
Provides patient education based on as assessment of learning needs of patient/care giver.
Completes all required learning relevant to the role
Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures, and standards.
Fosters a culture of improvement, efficiency, and innovative thinking.
Performs other duties as assigned
Excellent customer service, public relations, and communication skills.
Ability to prioritize and work with a fluctuation in workload while working independently.
Demonstrates focus on customer service/patient experience with every interaction.
Ability to work as an effective team member to provide exceptional care.
Ability to demonstrate critical thinking skills.
Ability to embrace change and engage in ongoing process improvement.
Ability to keyboard and utilize computer programs.

Nice To Haves

Phlebotomy skills
1-3 years laboratory experience
BLS preferred
MN X-Ray operator’s exam/certification
Willingness to work at other sites is encourages.

Responsibilities

Follows established guidelines to obtain specimens. perform waived or moderate testing and report results.
Collect and process biological specimens with appropriate technique following established SOP
Perform routine testing analysis and verify assay/analyzer performance according to SOP in an efficient, cost effective manner. Any combination of the following areas may be included: Hematology, Coagulation, Microbiology, Serology, Immunology, Immunohematology, Chemistry, Special Chemistry, Urinalysis, and Phlebotomy.
Document and communicate lab test results thoroughly and accurately according to SOP.
Perform and document maintenance procedures plus maintain adequate supplies.
Seeks assistance appropriately for problem or unusual situations.
Consistently implement and adhere to the laboratory customer service standards. The standards include maintaining confidentiality, promoting teamwork, successful communication, and conflict resolution.
Schedule tests/procedures according to SOPs
Verify patient demographic and billing insurance information for lab only employees
Explain test procedures when applicable to patients in a manner geared to gain their confidence and cooperation and relieve anxiety about the test.
Supports and adheres to laboratory SOPs, quality assurance, performance improvement and compliance programs recognizing trends and identifying when additional reporting, communication or other action is appropriate.